SpotHero · 5 hours ago
Security & Risk Analyst
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$70K/yr - $87K/yr
3+ years expSpotHero is a rapidly growing company focused on transforming the parking industry through technology. The Security and Risk Analyst will be responsible for safeguarding the marketplace by preventing financial losses, protecting customer trust, and ensuring a secure payment experience.
ConsumerDeveloper APIsMarketplaceMobile AppsParkingTransportation
No H1B
Hiring Manager
Maria Luna Aguilar
Responsibilities
Monitor real-time transactions, user activity, and system alerts to identify emerging fraud indicators
Investigate suspicious transactions involving CNP fraud, account takeovers, identity misuse, discount/promo abuse, and other marketplace-specific risks
Apply a preventative mindset to ensure secure payments and minimize payment disputes, chargeback fees, and operational exposure
Analyze transaction data to identify fraud trends, behavioral anomalies, and systemic vulnerabilities
Propose rule adjustments, thresholds, and workflow improvements to reduce vulnerabilities and fraud losses
Partner with Software Security, Data, Product, Engineering, and Operations to strengthen controls and inform fraud mitigation strategies
Provide fraud-focused recommendations during product launches, payment flow updates, or new feature development to ensure preventive controls are embedded early
Contribute to the enhancement of dashboards, review queues, case management workflows, and reporting accuracy
Identify opportunities to automate manual review tasks and enhance detection logic
Maintain precise, audit-ready documentation that supports dispute evidence, compliance requirements, and internal risk governance
Contribute to policy and process updates for fraud prevention and security
Educate internal teams on fraud awareness and best practices
Qualification
Required
3–5+ years of experience in fraud detection, risk analysis, or payments fraud within a high-volume marketplace, fintech, or e-commerce environment
Strong analytical skills with the ability to identify patterns and anomalies in large data sets using dashboards, fraud tools, and/or SQL for deeper pattern analysis
Experience working with payment processors and familiarity with chargeback workflows and evidence collection
Familiarity with online payment systems, account authentication, or transaction monitoring
Strong communication skills for sharing findings, risks, and insights with both technical and non-technical stakeholders
Exceptional attention to detail, accuracy in documentation, and the ability to operate independently in a fast-paced environment
Knowledge of PCI-DSS and other compliance standards
Benefits
We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life.
Canada: We offer Medical (prescription drug and paramedical coverage), Dental, Vision, Life Insurance, STD, and LTD.
Flexible PTO policy and outstanding work/life balance – We value and support each individual team member.
Grubhub weekly lunch stipend for in-office days (Uber Eats for Canada)
Udemy License and Personal Learning Budget – We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
Annual parking stipend – Duh. We help people park!
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You’ll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all.
Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program.
Wellness program – a workplace that actively supports your physical and mental wellbeing through ongoing events, initiatives, resources, and thoughtful perks and benefits.
Company
SpotHero
Leading & only independent consumer marketplace for parking in North America.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$117.61MKey Investors
Macquarie CapitalGlobal Founders Capital,Insight PartnersInsight Partners
2019-08-22Series D· $50M
2018-09-06Series C· $10.1M
2017-07-18Series C· $30M
Leadership Team
Mark Lawrence
Founder & CEO
Lawrence Kiss
Co-Founder & Chief Architect Officer
Recent News
Company data provided by crunchbase