JPMorganChase · 21 hours ago
Loan Servicing Associate Approvals II
131 S Dearborn St, Chicago, IL, 60603, US
Full-time
Onsite
Mid Level
$82K/yr - $133K/yr
4+ years expJPMorganChase is one of the oldest financial institutions, recognized for its innovative financial solutions. The Loan Servicing Associate II will manage a portfolio of loans, ensuring compliance with technical standards while addressing client issues and facilitating effective communication among stakeholders.
Asset ManagementBankingFinancial Services
Responsibilities
Act as the primary point of contact for internal and external clients, addressing issues and providing resolutions in the loan servicing process
Interpret complex legal credit agreements and related documentation, liaising with legal teams when necessary to ensure accurate understanding and application
Initiate loan activities such as funding, re-pricings, and payments as per client instructions and in accordance with credit agreements, demonstrating advanced proficiency in time management and organization
Calculate and monitor complex interest and fee accruals at various rate levels across changing lender distributions, utilizing critical thinking skills to ensure accuracy
Conduct quality control on new deals, restructures, and amendments, verifying system setup accuracy and ensuring conformity to credit agreements and organizational policies
Qualification
Required
Four or more years of experience in loan servicing or a related field, with a focus on managing and interpreting complex loan documents
Demonstrated proficiency in strategic planning, with the ability to define organizational direction and make decisions on resource allocation
Advanced skills in time management and organization, with a proven track record of efficiently managing multiple tasks and achieving goals effectively
Proficient in conflict management, with experience in identifying and resolving conflicts of interest within teams and business decisions
Proven ability to leverage emotional intelligence to build trusting relationships, recognize emotions of self and others, and use this information to guide thinking and behavior
Preferred
Collaborate effectively with cross-functional teams to ensure seamless client service operations, demonstrating strong teamwork and communication skills
Operate as a highly motivated self-starter, capable of working independently within a team environment to drive initiatives and achieve goals
Develop and implement strategies to improve client satisfaction and service delivery, utilizing strategic thinking to influence business decisions and enhance outcomes
Maintain awareness of operational risks throughout the lending lifecycle, applying critical thinking to mitigate potential issues
Leverage data and technology literacy to analyze data and implement innovative solutions, enhancing efficiency and effectiveness in operations
Mentor and coach junior team members, sharing experience and knowledge to foster their development and strengthen team capabilities
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
And more
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
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2026-01-08
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