CCMSI · 18 hours ago
Workers' Compensation Claim Supervisor (NM - Hybrid)
Albuquerque, NM
Full-time
Hybrid
Senior Level, Lead/Staff
$85K/yr - $90K/yr
10+ years expCCMSI is a privately owned Third Party Administrator that partners with global clients to address complex risk management challenges. The Workers’ Compensation Claim Supervisor is responsible for investigating and supervising claims while ensuring compliance with New Mexico Workers’ Compensation regulations.
Financial ServicesInsuranceRetail
No H1B
Responsibilities
Review, assign, and supervise all claim activity to ensure compliance with New Mexico WC laws, Corporate Claim Standards, and client-specific handling instructions
Investigate, evaluate, and adjust assigned claims in accordance with NM WC regulations and established standards
Establish and oversee reserves for designated claims within authority levels
Provide oversight of medical, legal, and miscellaneous invoices; negotiate disputed bills when necessary
Authorize and process claim payments within established guidelines
Negotiate settlements in compliance with NM WC statutes and corporate standards
Direct handling of complex and litigated claims
Provide education, training, and development for claim staff
Maintain accurate documentation and diary entries in the claim system
Ensure compliance with Corporate Claim Handling Standards and NM-specific client instructions
Qualification
Required
10+ years of Workers' Compensation claims handling experience, including full investigation, evaluation, and resolution
Strong understanding of New Mexico Workers' Compensation Act, claim practices, and compliance requirements
Demonstrated ability to lead and oversee adjusters in a fast-paced, compliance-driven environment
Active Workers' Compensation adjuster license in NM or ability to obtain within required timeframe
Effective communication skills and ability to engage professionally with clients and internal teams
Reliable attendance during established client service hours
Preferred
Prior supervisory experience within Workers' Compensation
Bachelor's degree or equivalent combination of education and experience
Industry certifications such as AIC, CPCU, ARM
Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required
Benefits
4 weeks PTO + 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: Internal training and advancement opportunities
Culture: A supportive, team-based work environment
Company
CCMSI
CCMSI is a third-party administrator for workers' compensation and property/casualty self-insurance programs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
G
G. Bryan G. Bryan Thomas
President/CEO
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