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Sunshine Ace Hardware · 13 hours ago

Paint Specialist, FT (Pelican Bay)

Pelican Bay, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Sunshine Ace Hardware is a family-owned business that has been providing career opportunities since 1958. The Paint Specialist is responsible for overseeing the paint department's sales and service functions, providing exceptional customer service, and maintaining the department's operations and merchandising.

HardwareRetailSales

No H1B

Responsibilities

Provide legendary customer service to every customer, every time by being helpful, knowledgeable and friendly per Sunshine Ace standards

Efficient, personalized delivery of paint services in a high-touch, high-energy environment

Help unload incoming trucks, put away merchandise, and maintain (clean, organize and stock) for assigned department, category or zone as assigned

Receive, store and distribute paint and related products according to store procedures

Oversee daily operations of commercial paint sales and provide support to B2B Account Executive

Possess product knowledge related to commercial/DIY painting projects, paint applications and warranties, and related sundries

Demonstrate the S.A.L.E.S. skills/behaviors

Demonstrate strong communications skills while interacting with a diverse customer base as well as store management team and all associates

Assist customers in choosing paint colors by using available color selection tools including paint chips

Recommends products for commercial paint/DIY usage and actively promotes add-on sales through suggestive selling techniques when assisting customers with projects

Maintain a working knowledge of merchandise available, product usage, and store location in order to provide customers with courteous and accurate information

Demonstrate the understanding of daily shelf maintenance and retail operations including sales goals, pricing, margins and profit, etc

Accurately conduct transactions, customer purchases or process returns. Accept and process payments (cash, check, credit cards, gift cards, coupons, Ace Rewards, etc.) in accordance with company standards and policies and practices

Always have your radio and wear/use your headset for effective communication and to provide legendary customer service

Effectively handle paint and related spills

Dispense and mix paint to a specific color chip or to match a customer’s item

Qualification

Commercial paint knowledgeCustomer servicePaint mixing skillsRetail operations knowledgeColor matching skillsWillingness to learnOrganizational skillsTeamworkCommunication skills

Required

Must possess a competent level of commercial and DIY paint products and uses

Customer service skills

Departmental merchandising skills

Overall store operation competencies

Provide legendary customer service to every customer, every time

Efficient, personalized delivery of paint services in a high-touch, high-energy environment

Help unload incoming trucks, put away merchandise, and maintain (clean, organize and stock) for assigned department, category or zone as assigned

Receive, store and distribute paint and related products according to store procedures

Oversee daily operations of commercial paint sales and provide support to B2B Account Executive

Possess product knowledge related to commercial/DIY painting projects, paint applications and warranties, and related sundries

Demonstrate the S.A.L.E.S. skills/behaviors

Demonstrate strong communications skills while interacting with a diverse customer base as well as store management team and all associates

Assist customers in choosing paint colors by using available color selection tools including paint chips

Recommends products for commercial paint/DIY usage and actively promotes add-on sales through suggestive selling techniques

Maintain a working knowledge of merchandise available, product usage, and store location

Demonstrate the understanding of daily shelf maintenance and retail operations including sales goals, pricing, margins and profit

Accurately conduct transactions, customer purchases or process returns

Accept and process payments in accordance with company standards and policies and practices

Always have your radio and wear/use your headset for effective communication

Effectively handle paint and related spills

Dispense and mix paint to a specific color chip or to match a customer's item

Knowledge of commercial paint ordering, sampling, product shrink and waste control measures and processes

Extensive experience in commercial paint/coating sales and service

Ability to mix and dispense paint in small and large quantities for DIY and/or commercial customers' projects

Understand the commercial customer draw-down process and possess the ability to maintain related documentation

Ability to effectively use assigned equipment and technology including two-way radio, computer, etc

Ability to maintain DIY and commercial paint industry and awareness of Sunshine's brand offerings

Possess exceptional color matching skills

Strong organizational skills with a passion for details

Willing to learn other areas of the store and help train others

Ability to work in a team or in assigned area with limited supervision

Exceptional customer service and written and verbal communication skills

High School diploma or General Equivalency Diploma (GED)

Minimum of 2 years retail experience and previous paint sales experience required

Ability to visually distinguish, coordinate, and eye color match

Ability to lift, load and stock product including 5-gallon containers with team lift assistance to a height of 4 feet throughout the day

Ability to exert moderate, though not constant physical effort

Must be able to stand and walk for extended periods of time

Ability to use step ladders or rolling ladder, lifting, carrying, pushing and/or pulling of objects and materials of moderate to heavy weight up to 50 lbs