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UF Health · 15 hours ago

Lead Financial Counselor | ENT | Day Shift | Full-time

Gainesville, FL

Full-time

Onsite

Mid, Senior Level

3+ years exp

UF Health is focused on ensuring the financial integrity of their physicians. The Lead Financial Counselor is responsible for supervising financial processes, managing billing and collections, and providing financial counseling to patients, while also overseeing clerical staff and clinic operations.

Health CareMedical

Growth Opportunities

Responsibilities

Ensures the financial integrity of the UF Health Physicians by facilitating and supervising established financial processes that enable and expedite the billing and collection of professional services in their assigned practice

This includes: entering charges; applying coding/billing rules; maximizing collections; verifying insurance; obtaining authorizations for services; reviewing patient account detail; resolving edits, working work queues; and financial counseling of patients

Responsible for resolving complaints and issues, and patients relations

Provides problem resolution and direct supervision of assigned clerical staff, which includes: scheduling staff; monitoring clinic flow; administering clinic policies; assigning/reassigning workload; providing input into an employee's performance evaluation; corrective actions; training; orienting new staff; and participating in interviewing new staff

Qualification

Financial CounselingPatient Accounts ManagementCPTICD-9/10 CodingEPIC System KnowledgeMultitaskingSupervisory ExperienceCommunicationOrganization SkillsProblem-Solving SkillsTeamwork

Required

High school graduate or equivalent

Three years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections required

Excellent communication, organization and problem-solving skills required

Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner

The ability to multitask, prioritize responsibilities, problem solve, and function in a team environment are necessary attributes of the successful incumbent

Preferred

Minimum 1 year of experience as a Financial Counselor preferred

Knowledge of CPT and ICD-9/10 coding preferred

Four-year degree may substitute for two years of financial/physician office experience

Associates degree or equivalent coursework may substitute for one year experience

EPIC system knowledge preferred

Supervisory experience preferred

Company

UF Health

Glassdoor3.9

University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.

Founded in 1958

Gainesville, Florida, USA

10001+ employees