Glass America ยท 13 hours ago
Inside Sales Representative
Elmhurst, IL
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrGlass America is a company that prioritizes its team members, offering a supportive environment and opportunities for growth. They are seeking an Inside Sales Representative to provide outstanding customer service, handle inbound calls, and present quotes based on customer needs.
Automotive
Responsibilities
The Inside Sales Representative (ISR) will provide effective and outstanding customer service, answer inbound calls from prospective customers and present quotes and recommendations based on the customer's needs
Communicate and explain to customers our auto glass products, appropriately respond to inquiries and questions and utilize available resources to provide accurate information about our professional service and our competitive pricing
Follow our step by step process to provide quotes on our competitively priced installation and repair services
Explain to customers our auto glass products, lifetime workmanship warranty and value proposition
Book the appointment and process the order, operating with a sense of urgency throughout the call
Utilize our software to make a note of all conversations, enter sales information and update customer records as needed
Professionally handle customer interactions and general inquiries, both over the phone and through email
Make follow-up communication on all estimates that have been written but not sold
Qualification
Required
Experience using a PC with various software packages
Good data entry and typing skills
Problem solving (i.e. customer complaints, competitive issues)
Ability to sit for long periods of time
Preferred
Call center, care center, customer service and/or sales experience
Bilingual speaking skills
Benefits
Eligible for health benefits on your first day of work!
80 hours of paid time off annually.
80 hours paid parental leave.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance.
401(k) Retirement Plan with Company Match.
Employer Paid Short-Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Free prescription or non prescription safety glasses each year.
Company
Glass America
Glass America is an automotive company offering auto glass, windshield, and repair services.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2004-10-15Acquired
Leadership Team
John Wysseier
Chief Executive Officer
Company data provided by crunchbase