Starkey Hearing · 18 hours ago
TEMPORARY Benefits and Claims Administrator
Eden Prairie, MN
Full-time
Onsite
Entry, Mid Level
$20.36/hr - $21/hr
2+ years expStarkey Hearing is a world leader in the manufacturing and distribution of advanced hearing technologies. They are seeking a Benefits and Claims Administrator who will serve as the liaison between providers and payors, ensuring patient information and claims are processed accurately and efficiently.
Health CareMedical DeviceWellness
Responsibilities
Verification of Benefits
Run timely Verification of Benefits for prospective patients
Use portals and online resources to confirm policy status and eligibility
Communicate in a professional manner internally, with providers and payors
Respond promptly and thoroughly to provider, payor and patient inquiries via phone, fax, or email
Make a high volume of claim aging follow up calls to payors to resolve for payment
Maintain Monthly Order/Claims Spreadsheet
Understand brand, sales, provider network & patient structure to direct complex inquiries to appropriate staff
Answer incoming calls - as first point of contact for providers, patients, and payors inquiries
Be able to support billing team on all processes
Other duties/responsibilities as assigned
Qualification
Required
High school diploma from an accredited institution; General education degree
2-5 years of experience in customer service activities and sales related functions
Solid computer experience with Windows programs; experience with CRM systems a plus
Excellent customer service skills
Great enthusiasm for helping patients and providers
Must be an energetic “self-starter” with the ability to work both independently and within a team
Demonstrate current knowledge of hearing aid and hearing loss information
Strong verbal, written and interpersonal skills with the ability to multi-task
Attention to details and time management are a must
Previous experience in customer service/support environment
Must be flexible, proactive and possess perseverance
Should be able to operate well under tight pressure
Able to address multiple projects simultaneously
Preferred
Good product knowledge preferred but not required
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Short-term disability insurance
Long-term disability insurance
Employee assistance program
Hearing aid benefits
PTO
Paid holidays annually
Floater days annually
Volunteer service day annually
Paid paternity leave
Tuition reimbursement
Company
Starkey Hearing
Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota, USA.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Brandon Sawalich
President & CEO
Recent News
2025-12-15
Medical Product Outsourcing
2025-12-05
2025-11-07
Company data provided by crunchbase