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McCraw Law Group · 1 day ago

Bilingual Legal Assistant - Pre-Litigation

McKinney, TX

Full-time

Onsite

New Grad, Entry Level

McCraw Law Group is seeking a Bilingual Legal Assistant for their Pre-Litigation Department. The role involves providing essential support in managing personal injury case files and ensuring adherence to established processes while maintaining high-quality standards in work.

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Responsibilities

Work under the supervision and direction of Attorneys, Paralegal Supervisor, and other paraprofessionals to assist the department with case matters in the pre-litigation process

Offer guidance and support to the department regarding case needs and complex matters, identifying issues for resolution

Support Company and Department goals, objectives, and measurable outcomes

Actively participate in department meetings, case meetings, and planning sessions

Strictly adhere to company policies and procedures

Process pre-litigation case matters and documents through the case management system efficiently and accurately

Facilitate and distribute incoming calls, mail, and faxes to appropriate parties

Audit new cases from client conversion to the Pre-Litigation phase, ensuring proper documentation and adherence to procedures

Verify critical deadlines, such as Statute of Limitations (SOL), ensuring their accurate reflection in the case management system

Timely perform all assigned tasks, including client communications and treatment coordination, claim establishment, lien management, and evidence gathering

Draft initial letters of representation and follow-up communications as required

Conduct investigations and retrieve records, including incident reports and photographs

Handle communications with clients, adjusters/insurance carriers, providers, and other relevant parties, gathering necessary documents and information as needed

Update and maintain medical provider profiles, ensuring timely retrieval of all records

Identify and verify liens, track lien information, and update lien amounts efficiently and accurately

Client Meetings: Assist with client meetings as assigned

Undertake additional administrative projects as assigned

Submit invoices for case expenses incurred to the accounting department in a timely manner

Maintain strict confidentiality to protect the firm's sensitive information

Qualification

Legal Assistant certificationComputer literacyFluent in EnglishSpanishMicrosoft Office proficiencyOrganizational skillsMultitasking abilitiesDetail-orientedCommunication skills

Required

Fluent in both English and Spanish

High school diploma or equivalent

Demonstrated working experience in a related field, office role, or customer support positions

Strong computer literacy

Proficiency in the English language, both written and verbal

Excellent administrative and organizational skills

Ability to handle multiple activities and perform well under pressure

Minimum typing speed of 40 words per minute (WPM)

Excellent skills in Microsoft Office applications

Capability to work attentively and independently with minimal supervision

Self-starter with outstanding multitasking abilities

Detail-Oriented and Consistency: Detail-oriented, accurate, and consistently organized and efficient

Skilled in prioritizing and reprioritizing tasks, and working with a sense of urgency

Ability to multitask effectively, balance priorities, meet deadlines, and work with a sense of urgency

A commitment to maintaining a positive office environment and strict adherence to the firm's 'Zero Tolerance' policy regarding office gossip, drama, or behavior that negatively affects office morale or individual employees