Proper Hospitality · 16 hours ago
Vice President, Portfolio Operations
Los Angeles, CA
Full-time
Hybrid
Director/Executive
$250K/yr - $275K/yr
12+ years expProper Hospitality is seeking a Vice President, Portfolio Operations to join their corporate team in Los Angeles. This role is responsible for overseeing portfolio-wide hotel performance, managing General Managers, and ensuring consistent execution of brand and operating standards across the Collective hotels.
HospitalityHotelRental Property
Responsibilities
Directly manage and develop all Collective hotel General Managers
Own Collective portfolio P&L performance and operating results
Serve as primary owner facing executive for Collective assets
Lead stabilization, turnaround, and recovery efforts
Set expectations, enforce standards, and make GM and senior leadership changes decisively
Hold portfolio level accountability for Proper and By Proper operating performance
Ensure consistent execution of brand, guest experience, and operating standards
Intervene directly when execution, culture, or results deteriorate
Provide operating leadership during critical moments including openings, disruptions, or major initiatives
Own GM performance outcomes across the portfolio
Coach, develop, and retain high performing operators
Address underperformance quickly and decisively
Build succession depth and reduce key person risk
Partner with Finance, Commercial, HR, Culinary, Brand, and the SVP of F&B to ensure operating plans are executable
Align operational capacity with revenue, marketing, and growth initiatives
Serve as final operational decision maker during escalations and crises
Translate enterprise priorities into clear operating expectations
Ensure properties deliver results aligned with financial, guest experience, and brand objectives
Hold leaders accountable for outcomes, not effort
Portfolio operating performance and execution quality
Collective hotel financial and operating results
GM performance, retention, and succession readiness
Owner confidence and credibility across the Collective
Timely and effective response to operational risks and escalations
Qualification
Required
12 to 15 plus years senior hotel operations experience
Proven multi unit leadership with direct GM accountability
Demonstrated P&L ownership
Strong owner facing credibility
Experience operating complex, mixed quality, or turnaround portfolios
Decisive leadership style with low tolerance for sustained underperformance
Comfortable operating as second in command without ego
Benefits
Competitive Salary + Bonus : Rewarding exceptional talent and performance across all levels.
Recognition Programs : Celebrating achievements big and small through company-wide appreciation and milestone rewards.
Annual Performance Reviews : Regular opportunities for feedback, growth, and advancement.
Culture of Growth : A collaborative, design-forward environment that values creativity, intelligence, and curiosity — where learning and excellence are a daily practice.
Guided Skills Development : Access to training, leadership programs, mentorship, and cross-property mobility to encourage achievement and discovery.
Diversity, Equity, Inclusion & Belonging : We honor individuality while fostering a culture of respect and belonging across all teams.
Community Engagement : Opportunities to give back through local volunteerism, sustainability, and charitable partnerships.
Comprehensive Health Coverage : Medical, dental, and vision plans through Aetna, designed to fit a range of personal and family needs.
Wellness Access : Company-subsidized memberships with Equinox and ClassPass, plus wellbeing workshops and mental health resources.
Employee Assistance Program (EAP) : Confidential support for emotional wellbeing, financial planning, and life management through Unum.
Paid Time Off : Flexible PTO plus 11 paid holidays each year for corporate team members.
Paid Parental Leave : Paid time off for eligible employees welcoming a new child through birth, adoption, or foster placement.
Flexible Work Practices : Hybrid schedules for eligible roles and an emphasis on work-life balance.
401(k) Program : Company match of 50% of employee deferrals, up to the first 4% of eligible compensation.
Employer-Paid Life & Disability Insurance : Core protections with optional additional coverage.
Financial Education : Access to planning tools and workshops to support long-term stability and growth.
Hotel Stay Benefits : 75% off BAR (floor of $100) across the Proper portfolio.
Design Hotels Partnership : 50% off participating Marriott Design Hotels.
Dining Discounts : 75% off food & beverage at all Proper Hospitality outlets.
Lifestyle Perks : Complimentary or subsidized parking, cell phone reimbursement, and exclusive hospitality and retail discounts.
Company
Proper Hospitality
Proper Hospitality is a hotel & hospitality industry designs, brands, and operates high-end lifestyle hospitality experiences.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.33M2024-09-11Series Unknown· $0.33M
Leadership Team
Brian De Lowe
President and Co-Founder
Alex Samek
Co Founder
Recent News
2025-10-17
Company data provided by crunchbase