ViClarity - US · 23 hours ago
Vice President of Services
Des Moines, IA
Full-time
Hybrid
Director/ExecutiveViClarity is a global leader in compliance and technology solutions for credit unions and other regulated industries, seeking a VP of Services to join their leadership team. This executive role is pivotal in leading the commercial and operational performance of league compliance services, ensuring exceptional client experiences, driving service excellence, and supporting scalable growth across the organization.
Responsibilities
Own P&L responsibility for League Compliance Services, including revenue growth, profitability, forecasting, and budget oversight
Develop and execute operating strategies that align with company objectives and market needs
Identify and pursue new growth opportunities through service expansion, partnerships, and innovation
Establish scalable operating models to support growth while maintaining service quality and efficiency
Lead, mentor, and develop a high-performing, multi-disciplinary services organization
Set clear operating goals, performance metrics, and accountability across teams
Optimize service delivery processes to ensure consistency, quality, and scalability
Foster a collaborative, results-driven, and people-first culture
Build and maintain long-term, trusted relationships with league partners, credit union executives, and industry stakeholders
Serve as a senior escalation point for complex client and operational issues
Ensure a best-in-class client experience across the entire service lifecycle
Position ViClarity as a strategic partner through proactive engagement and consultative leadership
Serve as a visible industry thought leader in credit union compliance and governance
Represent ViClarity at industry conferences, league events, and executive forums
Contribute to the development of industry insights, best practices, and future-focused compliance strategies
Strengthen ViClarity’s brand and influence within the credit union ecosystem
Qualification
Required
Bachelor's degree in business administration, management or related field
Proven executive leader with experience running complex service-based operations
Strong commercial acumen with experience owning revenue, margins and growth strategies
Trusted relationship builder with executive presence and consultative influence
Experienced people leader with a track record of building and scaling high performing teams
Strategic and forward thinking with the ability to translate vision into execution
Estimated 15% travel
Credit and criminal background verification required on all applicants
Preferred
Understanding of compliance and regulatory environments impacting financial institutions
Company
ViClarity - US
ViClarity is dedicated to helping regulated industries streamline their governance, risk and compliance (GRC) processes through automation and consulting services.
Founded in 2006
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Darron Dunn
Chief Services Officer
Company data provided by crunchbase