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Apria · 6 hours ago

: Senior Director, Enterprise Revenue Cycle Center of Excellence

Los Angeles, CA

Full-time

Onsite

Director/Executive

10+ years exp

Accendra Health is dedicated to simplifying healthcare and making essential products and services more accessible. The Senior Director, Enterprise Revenue Cycle Center of Excellence is responsible for leading strategic initiatives and operational oversight across revenue cycle functions to ensure accuracy, compliance, and efficiency.

Health Care

Responsibilities

Define and execute the vision and roadmap for the Enterprise Revenue Cycle COE, aligning with organizational goals and compliance requirements

Lead governance for payer pricing, business rules, and revenue cycle processes across multiple systems

Establish KPIs, SLAs, and performance dashboards to measure operational efficiency and financial accuracy

Drive enterprise-wide initiatives to standardize processes and implement best practices

Provide strategic leadership for revenue adjustment processes, ensuring accuracy, compliance, and timely resolution

Oversee Unbilled COE operations to minimize delays and improve billing efficiency

Support internal and external audits by ensuring documentation accuracy and timely response to audit requests

Lead setup and maintenance of payor contract pricing and business rules across systems

Manage RM table maintenance to ensure accurate reimbursement methodologies

Collaborate with Managed Care Directors and Legal Contracts teams to ensure proper interpretation and application of payer agreements

Monitor trends in transactional activities to identify opportunities for process improvement and efficiency gains

Initiate and track action plans when operational results fall short of targets or indicate potential performance risks

Ensure compliance with regulatory requirements and internal policies across all revenue cycle processes

Build and maintain strong relationships with field leadership through proactive communication, engagement, and partnership

Lead and direct activities related to analysis and legacy system maintenance for payer, pricing, and business rule master data

Foster a culture of continuous improvement and accountability within the COE team

Performs other duties as required

Qualification

Revenue Cycle ExpertiseStrategic Leadership & VisionCompliance & Risk ManagementSix Sigma/Lean certificationAudit support expertisePayer contract structuresProcess OptimizationBusiness process analysisAnalytical skillsMicrosoft product suiteEnglish proficiencyCommunicationCross-Functional Collaboration

Required

4-year college degree or equivalent experience is required

10 years of related experience

Experience managing direct and indirect teams, including internal and contracted employees

Strong understanding of payer contract structures, reimbursement methodologies, and regulatory compliance

Expertise in audit support and revenue adjustment processes

Experience with and understanding of customer care center administration, systems, and reimbursement methodologies

Six Sigma/Lean certification

Strong communication, business process analysis, and strategic business analysis skills

Demonstrated success in team leadership, program management, global delivery, relationship management, and change management

Strong capabilities in service team leadership, cross-cultural aptitude, adaptability, influence, and innovation

Experience with RM tables, payer pricing systems, and business rule configuration

Familiarity with legacy system maintenance and payer master data management

Strong analytical skills with ability to interpret complex data and drive actionable insights

Strategic Leadership & Vision

Revenue Cycle Expertise

Compliance & Risk Management

Process Optimization & Continuous Improvement

Cross-Functional Collaboration

Advanced skills in Microsoft product suite

English (reading, writing, and verbal)

Impeccable written and verbal communication skills

College-level mathematical proficiency, with a strong ability to understand, interpret, develop and implement action plans based on analysis of spreadsheet data

Benefits

Medical, dental, and vision care coverage

Paid time off plan

401(k) Plan

Flexible Spending Accounts

Basic life insurance

Short-and long-term disability coverage

Accident insurance

Teammate Assistance Program

Paid parental leave

Domestic partner benefits

Mental, physical, and financial well-being programs

Company

Apria

Glassdoor2.9

Apria is a leading provider of home healthcare equipment and related services across the USA, serving approximately 2 million patients from our 270+ locations.

Founded in 1992

Indianapolis, Indiana, USA

5001-10000 employees