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SightMD · 11 hours ago

Front Desk Receptionist - Part Time

Deer Park, NY

Part-time

Onsite

Entry Level

$22/hr - $22/hr

1+ years exp

SightMD is a rapidly growing integrated ophthalmic provider group, extending exceptional eye care to patients across several states. The Front Desk Receptionist plays a vital role in ensuring the smooth operation of the medical practice by greeting patients, managing appointments, and providing exceptional customer service.

EyewearHealth CareLaserOptical Communication

H1B Sponsor Likely

Responsibilities

Greet patients upon arrival with a professional, courteous, and welcoming demeanor

Inform patients of office procedures, policies, and documentation requirements while ensuring HIPAA compliance

Keep patients updated during their visit regarding wait times or scheduling changes

Answer incoming calls, route them appropriately, and maintain prompt, professional communication

Schedule, reschedule, and confirm appointments in accordance with physician availability

Follow up on no-shows and cancellations per practice policy and ensure proper appointment follow-up

Manage online scheduling platforms, address inquiries, and assist patients in using these tools

Verify insurance eligibility and obtain prior authorizations or necessary external reports

Ensure all referrals and required patient documentation are on file before visits

Assist with billing, coding, and insurance documentation as needed

Open and close the clinic as needed, ensuring readiness and security

Accurately collect and reconcile daily payments, including copays, deductibles, and outstanding balances

Maintain and manage patient records with a high level of accuracy and confidentiality

Monitor and respond to emails, and utilize shared digital tools (e.g., Google Drive) to stay updated

Stay knowledgeable of monthly promotions and communicate them to patients

Educate patients on audiology services, promote related services/products, and adhere to audiology-related policies (where applicable)

Keep the reception area clean and organized, including arranging chairs, updating magazines, and clearing personal items

Actively participate in ongoing education and training through classes, webinars, or other professional development opportunities

Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information

Perform additional tasks assigned by the supervisor

Qualification

Customer serviceOrganizational skillsBasic computer proficiencyProblem-solvingMultitaskingTime management

Required

High School diploma or equivalent required

One (1) year of experience in a medical office or customer service environment

Strong customer service skills with a professional and friendly demeanor

Excellent organizational, time management, and multitasking abilities

Skilled in problem-solving with attention to detail

Basic computer proficiency

Benefits

Paid Time Off (PTO)

Paid Holidays

Career Development Programs

Company

SightMD

SightMD is a rapidly-growing integrated ophthalmic provider group, offering patients access to over 50 ophthalmic surgeons.

Founded in 2021

Hauppauge, New York, USA

201-500 employees

https://www.sightmd.com/

H1B Sponsorship

SightMD has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)