Talentfactor Inc ยท 2 days ago
SQA Field Technician
Atlanta Metro
Contract
Onsite
Mid Level
$35/hr - $40.44/hr
3+ years expTalentfactor Inc is seeking passionate and experienced technicians to join their team as Software Quality Assurance Field Technicians. The role involves working closely with customers and development teams to investigate and triage issues in the field, reproduce issues, and maintain the quality of beverage dispensers.
Management Consulting
Hiring Manager
James Chew
Responsibilities
Partner with customers and operations teams to analyze and evaluate field issues
Analyze logs and stack traces to assist development resources in defect debugging
Work closely with software and hardware development teams to identify root cause of field defects
Provide support on software release testing to understand new dispenser features and functionality
Provide support for innovation projects and engineering prototypes
Grow to be a subject matter expert of the software and dispenser functionality
Qualification
Required
Computer Science degree or equivalent engineering degree with three years of industry experience
Excellent knowledge of software development lifecycle, testing methodologies, and testing tools
Ability to triage problems, prioritize accordingly, and propose resolutions
Ability to work independently, raise issues and take corrective action
Detail oriented, analytical, and creative thinker with passion for quality processes
Fluent in software QA metrics, operations, and statistics
Strong interpersonal communication skills
Preferred
Field-experience troubleshooting issues and communicating with clients and customers
Ability to design and execute issue reproduction scenarios
Strong working knowledge of Linux, shell scripting, and unix command line tools
Strong working knowledge of Java and, at least, one other software language
Ability to use backend communication protocols such as APIs and web services
Knowledge of version control systems such as GIT or similar tools
Experience working in a mixed software and hardware environment
Benefits
Traveling will be required to metro Atlanta. 25% monthly (expenses are reimbursed)
Company
Talentfactor Inc
Business Consulting and Services
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase