MBMS, LLC · 2 weeks ago
Client Service Director
Wyomissing, PA
Full-time
Hybrid
Mid, Senior Level
5+ years expMBMS, LLC is one of the largest privately held Radiology RCM companies in the country, and they are seeking a Client Service Director to provide management oversight and support to assigned client billing teams. The role involves analyzing performance against client expectations, developing action plans, and maintaining communication with senior leadership and clients.
AppsBillingConsultingFinanceMarketing
Responsibilities
Review end of month reports with client and address areas of concern
Monitor key performance indicators (KPIs) and operational metrics analyze trends and performance data to make data-driven decisions
Prepare regular reports and presentations for senior management highlighting achievements, challenges and recommendations for improvement
Proactively communicate areas of concern to senior leadership
Meet with clients to review performance (at least monthly or at the client's request) and serves as contact on behalf of the company
Provide management support to assigned office(s), including but not limited to, allocation of personnel, development of management staff and interfacing with central office staff as necessary
Support company goals and objectives through proper communication to assigned supervisory and hourly staff as necessary
Monitor and evaluate the performance of assigned supervisory staff per company policy
Qualification
Required
A strong background in physician billing is required
Five years healthcare industry experience
Revenue Cycle Management (RCM) experience
Excellent verbal and written communication skills
Excellent time management skills with a proven ability to meet deadlines
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
Ability to critically think on methodology and strategy in daily activities
Ability to problem solve through root cause analysis and structured and collaborative planning
Preferred
Radiology billing experience is preferred
Bachelor's degree preferred
Benefits
Health, Dental, and Vision Insurance
Safe Harbor 401K
Annual Paid Time Off and Holidays
Company
MBMS, LLC
MBMS has been serving radiology practices since 1986 and currently provides billing for more than 1000 radiologists across the country.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tischa Roberts
COO
Samantha Hopkins, MHA
Human Resources Business Partner
Company data provided by crunchbase