Endpoint Implementation Specialist (Comp User Support Analyst 2) jobs in United States
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Oregon Health & Science University · 18 hours ago

Endpoint Implementation Specialist (Comp User Support Analyst 2)

Oregon Health & Science University is dedicated to managing information through technology-based services. They are seeking an Endpoint Implementation Specialist responsible for deploying endpoint devices and maintaining accurate records of device locations within the organization.

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H1B Sponsor Likelynote

Responsibilities

Configure and deploy desktop computers and laptops (both MacOS and PC), printers, and other endpoint devices to locations across OHSU, including clinical and hospital settings
Communicate and collaborate with IT Contacts, end users, and other stakeholders when deploying devices
Help maintain endpoint device location and other information in our IT Service Management tool
Maintain a stock of configured devices so that they can be rapidly deployed to resolve Break / Fix Incidents
Fulfill common Service Requests from IT Contacts and end users as needed
Resolve common Break \ Fix Incidents when needed
Collaborate with co-workers in Field Technology Services and the ITG Service Request Office to help coordinate annual hardware refresh deployments
Operate OHSU Fleet vehicles in support of off-campus clinics and remote sites
Maintains and manages ticket queue in accordance with the OHSU ticket handling guidelines
Continued professional development
Other duties as assigned

Qualification

Technical generalist skillsTCP/IP networkingWindowsMacOSMicrosoft Active DirectoryCustomer relations skillsWillingness to learnExperience in medical settingEncryption technologiesVoIP phones knowledgeA/V equipment knowledgeCommunication skillsRelationship building

Required

Associate's degree plus two years computer support or IT experience; OR
Bachelor's degree in Computer Science or related field; OR
An equivalent combination of training and/or experience
Current valid driver's license and driving record that meets OHSU's driving requirements
Advanced, broad-based 'technical generalist' skills
Experience with TCP/IP, and other networking protocols, as well as network printing
Experience with both Windows and MacOS
Experience with both iOS and Android based smartphones
Proven customer relations skills
Ability and willingness to stay current on technologies and trends
Superior oral, written, verbal and aural communication skills
Ability to build relationships, respect and trust with customers and co-workers

Preferred

Experience in hospital or medical setting
Experience with Microsoft Active Directory
Understanding of encryption technologies, VoIP phones and A/V equipment

Company

Oregon Health & Science University

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OHSU is a health and research university provides patient care, research, education of the next generation of health care.

H1B Sponsorship

Oregon Health & Science University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (136)
2024 (132)
2023 (121)
2022 (132)
2021 (109)
2020 (103)

Funding

Current Stage
Late Stage
Total Funding
$36.6M
Key Investors
U.S. Small Business AdministrationNational Institute of Allergy and Infectious DiseasesHyundai Hope On Wheels
2024-09-25Grant
2022-11-21Grant· $4.7M
2022-09-27Grant· $0.3M

Leadership Team

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Tarek Salaway
Chief Executive Officer, OHSU Health
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Lawrence Furnstahl
Executive Vice President & Chief Financial Officer
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Company data provided by crunchbase