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Schulte Hospitality Group · 15 hours ago

Business Transient Sales Manager

Grand Rapids, MI

Full-time

Onsite

Mid Level

3+ years exp

Schulte Hospitality Group is a leading third-party management company in the hospitality industry. They are seeking an experienced Business Transient Sales Manager to develop and implement sales strategies, manage corporate accounts, and collaborate with internal teams to maximize revenue and enhance client relationships.

Business DevelopmentConsultingHospitalityManagement Consulting

H1B Sponsor Likely

Responsibilities

Develop and implement targeted sales strategies to achieve or exceed corporate transient revenue goals

Identify new business opportunities through market research, prospecting, arrivals report and industry networking

Monitor competitive hotels, market trends, and travel demand patterns to effectively position the hotel

Partner with the Director of Sales & Marketing and Revenue team to align goals with overall business objectives

Establish themselves as a subject matter expert; serves the property by understanding of the Market, business issues, and concerns to offer better business solutions to the operation

Proactively solicit and secure new corporate accounts through direct sales calls, site visits, RFP participation, client events, and industry networking

Participate in trade shows, community & professional organizations maintain high visibility and achieve sales and revenue goals

Build and maintain strong relationships with corporate travel managers, travel management companies (TMCs), and consortia partners

Conduct regular client meetings and business reviews to understand account needs, ensure satisfaction, and foster long-term loyalty

Deliver exceptional service to all clients by providing prompt communication, customized solutions, and seamless coordination with hotel operations

Works collaboratively with the Marriott Global Sales Office teams to promote initiatives

Prepare and deliver compelling presentations that highlight the hotel’s value for corporate travelers

Develop customized proposals, negotiate preferred rates, and secure corporate contracts to maximize revenue

Manage the full contract process, ensuring all agreements reflect accurate terms and align with client and hotel expectations

Maintain an active sales pipeline and track all client interactions, activities, and production in the CRM system

Preparation of reports pertaining to the Business Travel and Transient segment to include, but not limited to; Agency 360, Demand 360, STR report analysis and submitting weekly activity tracking with commentary

Consistently follow up on leads and opportunities to convert them into confirmed business

Analyze production trends and adjust strategies to ensure targets are met

Partner with the Director of Sales & Marketing and Revenue Management to optimize pricing and inventory strategies for transient business

Collaborate with Marketing to create impactful sales materials and client-facing campaigns

Coordinate with Front Office, Reservations, and Operations teams to ensure seamless guest experiences for corporate and luxury leisure clients

Share client insights and competitive intelligence with internal teams to enhance overall performance

Consistently achieve or exceed individual sales goals in line with hotel revenue objectives

Manage assigned sales budget and resources efficiently to maximize ROI

Regularly review performance metrics and adjust business strategies to remain competitive

Identify upselling and cross-selling opportunities within existing accounts to grow share

Strengthen client relationships through consistent communication, recognition, and engagement

Solicit feedback post-stay to ensure satisfaction and identify opportunities for service improvement

Qualification

Sales StrategyClient AcquisitionSales Systems ProficiencyNegotiation SkillsRelationship ManagementMarket ResearchProfessional ImageCommunication SkillsTime ManagementTeam Collaboration

Required

Minimum 3–5 years of sales experience in hospitality, with a focus on business transient and corporate accounts

Strong negotiation and contract management skills

Exceptional communication, presentation, and interpersonal skills

Ability to thrive in a boutique luxury environment with a hands-on, entrepreneurial spirit

Proficiency with sales systems (CI/TY, Lightspeed, MARSHA, or similar) and Microsoft Office Suite

Outgoing personality

Always maintains a professional image through appearance and dress

Ability to work collaboratively with hotel service team in providing exceptional customer service

Clear, concise written and verbal communication skills

Demonstrate ability to achieve sales goals

Proactive sales approach; assertive and fast paced, driven to succeed

Excellent time management skills

Understands need time strategy as developed by Revenue Management

Must have flexible work hours that may include evenings, weekends, and holidays

Preferred

Bachelor's degree, Business, or related field preferred

Established relationships with corporate travel managers, TMCs, and consortia partners preferred

Benefits

Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match for eligible associates

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Company

Schulte Hospitality Group

Schulte Hospitality Group is a premier hospitality management and development company, overseeing a global portfolio of more than 240 hotels, restaurants, and other related hospitality ventures with a team of over 10,000 team members.

Founded in 1999

Louisville, Kentucky, USA

10001+ employees

http://schultehospitality.com

H1B Sponsorship

Schulte Hospitality Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2021 (2)