Apply on Employer Site

Largeton Group · 13 hours ago

Field Services Engineer (Remote)

United States

Full-time

Remote

Mid Level

Largeton Group is currently hiring for a Field Service Engineer position. The Field Service Engineer will provide onsite repairs, installation, troubleshooting, and customer technical training throughout the US, along with remote technical support via phone, email, and electronic communication.

ConsultingInformation TechnologyTraining

No H1B

Responsibilities

Deliver exceptional, professional customer service

Diagnose machine issues using visual clues, software tools, and diagnostic equipment

Troubleshoot using electrical/electronic knowledge

Collaborate with applications, sales, and customer service teams

Submit detailed and organized service reports

Assist in creating/updating technical documentation

Work independently while following all safety standards

Lift up to 70 lbs without assistance

Diagnose and resolve system issues onsite or remotely

Train customers on operation, applications, and maintenance

Install and configure hardware/software upgrades

Create designs or graphics using CorelDraw and Adobe Illustrator

Perform additional duties as required

Qualification

Mechanical troubleshootingElectrical troubleshootingCO2Fiber laser systemsGraphic/CAD/CAM toolsSalesforce experienceCustomer service focusAnalytical skillsProficient computer skillsCommunication skillsOrganizational skills

Required

This job is only for Phoenix, Arizona, United States residents

This job is only for someone who have prior experience in US Army, military or any armed Force

Strong customer service focus

Self-starter with excellent listening and communication skills

Mechanical and electrical troubleshooting abilities

Ability to read electrical diagrams and mechanical drawings

Detail-oriented with strong analytical and organizational skills

Proficient computer skills

Knowledge of CO2 and/or fiber laser systems

Experience with graphic/CAD/CAM tools (CorelDraw, Illustrator, AutoCAD, AlphaCAM, MasterCAM, etc.)

Ability to work independently and meet deadlines

Ability to respond quickly to support calls/emails

Must have a clean and valid driver's license

Associate degree or technical school background in Engineering or related field

Experience with software, electronics, wiring, mechanics, or digital circuits

Strong interpersonal skills and professional customer interaction

Preferred

Salesforce experience is a plus

Benefits

Travel expenses covered

Mileage allowance: $0.70 per mile for personal vehicle use

One-week paid training in Austria

Comprehensive onboarding & technical training

Company

Largeton Group

At Largeton Group, we're passionate about empowering businesses to reach new heights through innovative staffing solutions and cutting-edge technology.

Founded in 2014