321 The Agency ยท 7 hours ago
Technical Project Manager
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $90K/yr
5+ years exp321 The Agency is seeking a Technical Project Manager who will be responsible for planning, executing, and delivering complex technical projects including custom website development and system integrations. This role requires bridging the gap between technical teams and business stakeholders while ensuring successful delivery through effective project management practices.
AdvertisingDigital MarketingMarketing
Responsibilities
Own end-to-end project management for complex technical initiatives including custom website development, CRM integrations, API development, and proprietary platform builds like 321 AIM
Develop comprehensive project plans including scope definition, technical architecture, resource allocation, timeline milestones, risk management, and budget tracking
Lead technical discovery sessions with clients and internal stakeholders to understand business requirements, technical constraints, and success criteria
Translate business objectives into detailed technical specifications, user stories, and acceptance criteria that guide development teams
Manage project budgets and timelines, tracking actuals against estimates and proactively addressing variances to protect profitability
Coordinate resources across development, design, Client Success, and external vendors to ensure seamless collaboration and delivery
Facilitate agile ceremonies including sprint planning, daily standups, backlog grooming, sprint reviews, and retrospectives
Create comprehensive technical requirements documents (TRDs) that define system architecture, data models, API specifications, integration patterns, and technical constraints
Write detailed functional requirements documents (FRDs) that describe user workflows, business logic, interface requirements, and acceptance criteria
Document system integrations including API endpoints, authentication methods, data mapping, error handling, and testing procedures
Leverage AI tools to accelerate documentation creation, ensure completeness, and maintain consistency across technical specifications
Develop user stories, use cases, and process flows that communicate requirements clearly to both technical and non-technical stakeholders
Create data flow diagrams, system architecture diagrams, wireframes, and technical specifications using industry-standard tools and notation
Maintain living documentation that evolves throughout the project lifecycle, capturing decisions, changes, and lessons learned
Ensure documentation meets compliance requirements for regulated industries including HIPAA, SOC 2, and data privacy standards
Champion AI-assisted development methodologies using platforms like Replit, GitHub Copilot, Cursor, and other AI-powered coding tools
Guide development teams in leveraging AI for code generation, debugging, testing, documentation, and optimization to accelerate delivery cycles
Architect solutions that integrate AI capabilities including natural language processing, machine learning models, predictive analytics, and intelligent automation
Evaluate and implement AI development tools and platforms that improve team productivity, code quality, and project outcomes
Define AI-specific requirements including model selection, training data needs, accuracy thresholds, and performance benchmarks
Stay current on AI development trends, frameworks, and best practices, sharing knowledge with technical teams and stakeholders
Assess technical feasibility of AI features, balancing innovation with practical constraints including cost, complexity, and time-to-market
Manage custom website development projects from discovery through launch including design, development, content migration, and deployment
Oversee CMS implementations and customizations across platforms including WordPress, HubSpot CMS, Webflow, and headless CMS solutions
Define website requirements including information architecture, user experience flows, responsive design specifications, and performance targets
Coordinate with Creative teams on design specifications, ensuring technical feasibility and maintaining design integrity through development
Manage website integrations including CRM connections, marketing automation, analytics, payment processing, and third-party services
Ensure websites meet accessibility standards (WCAG), SEO best practices, performance benchmarks, and security requirements
Plan and execute website launches including DNS management, SSL certificates, quality assurance, and post-launch monitoring
Lead complex integration projects connecting CRM platforms (HubSpot, Salesforce, High Level), marketing automation tools, and business systems
Define integration requirements including data synchronization, real-time vs batch processing, error handling, and data validation rules
Work with development teams to design and implement RESTful APIs, webhooks, and middleware solutions that enable seamless data flow
Document API specifications including endpoints, authentication methods, request/response formats, rate limits, and error codes
Manage third-party integrations and vendor relationships, ensuring SLAs are met and integration points remain stable
Develop integration testing plans, coordinate QA activities, and validate data accuracy across connected systems
Monitor integration performance and reliability, addressing issues proactively and implementing improvements
Develop comprehensive testing strategies including unit testing, integration testing, user acceptance testing, and performance testing
Create detailed test plans and test cases that validate functionality against requirements and acceptance criteria
Utilize AI-powered testing tools for automated test generation, bug detection, and quality assurance at scale
Coordinate UAT sessions with clients and stakeholders, managing feedback and ensuring issues are resolved before launch
Identify and manage project risks including technical constraints, resource availability, third-party dependencies, and scope creep
Implement change management processes that assess impact, maintain scope control, and protect project timelines and budgets
Ensure projects meet security standards, compliance requirements, and data protection regulations relevant to regulated industries
Serve as primary point of contact for technical project communication with clients, internal teams, and external vendors
Lead client meetings including kickoffs, status updates, demo sessions, and strategic planning discussions
Translate complex technical concepts into business language that non-technical stakeholders can understand and act upon
Provide regular project status reporting including progress updates, milestone tracking, risk assessments, and budget reporting
Facilitate decision-making when technical trade-offs arise, presenting options with clear pros, cons, and recommendations
Build trusted advisor relationships with clients through consistent delivery, proactive communication, and strategic guidance
Mentor junior team members on project management methodologies, technical documentation, and AI development practices
Qualification
Required
5+ years of experience in technical project management, preferably managing web development, software projects, or system integrations in an agency or professional services environment
Strong technical background with understanding of software development, system architecture, APIs, databases, and modern web technologies
Deep expertise in AI-assisted development including hands-on experience with Replit, GitHub Copilot, Cursor, or similar AI-powered development platforms
Proven ability to write comprehensive technical and functional requirements documentation for AI-enhanced applications and intelligent systems
Understanding of AI/ML concepts including model integration, training data requirements, API-based AI services, and practical AI implementation constraints
Experience managing custom website development projects across various CMS platforms and modern web frameworks
Expertise with CRM platforms (HubSpot, Salesforce, High Level) including custom integrations, API development, and complex implementations
Strong understanding of API design, RESTful services, authentication protocols, data modeling, and integration patterns
Proficiency with project management methodologies including Agile, Scrum, Waterfall, and hybrid approaches
Advanced skills in technical documentation including technical specifications, system architecture diagrams, data flow diagrams, and API documentation
Experience with project management tools (ClickUp, Jira, Asana, or similar) and documentation platforms (Confluence, Notion, or similar)
Understanding of web security, HTTPS, authentication, data encryption, and compliance requirements for regulated industries (HIPAA, SOC 2)
Strong analytical and problem-solving skills with ability to troubleshoot complex technical issues and identify root causes
Excellent communication and presentation skills with ability to facilitate meetings, build consensus, and influence stakeholders
Experience with AI-powered project management and documentation tools that accelerate planning, requirements gathering, and delivery
Demonstrated ability to manage project budgets, track profitability, and make decisions that balance quality with financial constraints
Detail-oriented with exceptional organizational skills and ability to manage multiple complex projects simultaneously
Preferred
Experience working with regulated industries including healthcare, legal services, or financial services is highly valued
PMP, CSM, CSPO, or similar project management certification is a plus
Continuous learner who stays current on AI development tools, project management trends, and emerging technologies
Self-motivated leader who can drive projects forward without direct authority over technical resources
Company
321 The Agency
321 The Agency is a digital advertising and digital marketing company.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Carey Sobel
Partner + Chief Strategy Officer
Company data provided by crunchbase