Discovery ABA ยท 8 hours ago
Operations Manager- In Home ABA Therapy services
Discovery ABA is dedicated to supporting children with autism through in-home, school, and community-based ABA services. The Operations Manager - In-Home Services will ensure smooth operations by coordinating staff schedules, managing logistics, and supporting families to deliver uninterrupted services.
Health CareMental HealthPsychologyTherapeuticsWellness
Responsibilities
Coordinating staff schedules and matching team members to family needs
Supporting clinical and administrative teams with day-to-day logistics
Ensuring families are informed, supported, and clear on next steps
Troubleshooting service issues such as cancellations, coverage gaps, or communication needs
Partnering with leadership to improve systems, processes, and workflows
Tracking service delivery, onboarding tasks, and documentation to keep services moving
Helping plan and support field-based events, trainings, and staff engagement activities
Maintaining compliance with company policies and payer requirements to avoid service delays
Qualification
Required
Must live within commuting distance of Charlotte, NC
2+ years of operations, administrative, or healthcare/ABA experience preferred
Exceptional organization and customer service skills
Strong communication and a flexible, problem-solving mindset
Ability to work independently and as part of a team
Benefits
Health, dental, and vision insurance
Life insurance
401(k) with company match
Paid Time Off & Paid Holidays
Paid Training
Supportive team culture: Fun, collaborative, and focused on professional growth
Company
Discovery ABA
Discovery ABA offers personalized ABA therapy for children with autism, including at-home and school-based services.
Funding
Current Stage
Growth StageCompany data provided by crunchbase