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Volunteers of America National Services (VOANS) · 16 hours ago

Area Sales - Marketing Director Assisted Living

Cape Coral, FL

Full-time

Onsite

Director/Executive

Volunteers of America National Services (VOANS) is seeking a Full-Time Area Sales-Marketing Director to join their Sales and Marketing team. This role will serve as the primary facility representative for admissions and marketing efforts at two locations, focusing on increasing awareness of programs and services while meeting census goals.

Non-profit Organization Management

Responsibilities

Serves as customer service representative for internal and external marketing efforts

Assists Administration in the development of a yearly marketing plan and has primary responsibility for carrying out details of the plan

Serves as liaison between administration and nursing when coordinating the admission process

Handles referral calls and assists in the pre-screening process

Communicates admission information to concerned departments, as appropriate

Communicates the status of admissions and the daily census to all concerned departments represented at the management meetings

Assists in the development and implementation of marketing materials, complying with the organization’s graphic standards and messaging guidelines

Provide direction, coaching, idea generation and training to building personnel to help meet targeted goals

Qualification

Customer serviceMarketing principlesSales principlesNegotiation skillsCommunication skillsFluency in EnglishProblem solvingTeam leadership

Required

Graduate from a post-secondary program

Ability to read, speak and write fluently in English, excellent communication and phone skills

Negotiation skills and ability to carry on several levels of reasoning at once during problem solving sessions; ability to think quickly and to write contracts and complex written arguments

Ability to work with residents of varying levels of responsiveness

Advanced knowledge of customer service, marketing and sales principles and practice