One Community Health ยท 3 days ago
Welcome Team Receptionist - Bilingual
Hood River, OR
Full-time
Onsite
Entry Level
$21/hr - $21.75/hr
1+ years expOne Community Health is seeking a Receptionist to join their Welcome Team, making a meaningful impact on the community. The role involves providing exceptional service as the first point of contact for patients, managing appointments, and handling patient registrations and payments.
DentalHealth CareHospitalMedicalMental HealthPrimary and Urgent CareWellness
Responsibilities
Patient Registration: Efficiently check-in patients, collect demographic and billing/insurance information
Appointment Management: Schedule and confirm appointments with precision and accuracy
Payment Handling: Receive patient payments and maintain accurate records
Communication Hub: Answer and screen telephone calls, deliver messages promptly, and provide excellent customer service
Independence and Initiative: Handle patient complaints, address billing inquiries, and take on self-directed projects as assigned
Qualification
Required
Fluent Bilingual in English and Spanish
1 year of customer service-related experience
Comfortable multi-tasking in a face paced environment
Effective communication and ability to use multi-line telephones
Experience with Microsoft Office applications; Word, Excel, Outlook
High school graduate or G.E.D
Cash handling experience in retail or office setting
Preferred
Knowledge of medical terminology
Post high school education in office/clerical coursework
Experience working in a telephone call center environment
Experience working with low income, multi-ethnic populations
Benefits
Medical, Dental & Vision Insurance
Life, Long-Term Disability, Accident, & Critical Illness Insurance
Empower Retirement 401k
200 hours of Paid Time Off (PTO)
6 paid holidays
Employee Assistance Program (EAP)
Life Mart- Employee Discounts
Employee Wellness Events & Team Challenges
Local Gym Membership Discounts
Company
One Community Health
One Community Health is a patient-centered primary care clinic that serves residents with medical, dental, and mental health services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Colin Robinson
Chief Technology Officer
Harley Davidson, MBA
Chief Operating Officer
Recent News
2025-04-16
Seattle TechFlash
2025-04-03
Company data provided by crunchbase