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TriHealth · 8 hours ago

Medical Assistant- Kenwood Internal Medicine

Cincinnati, OH

Full-time

Onsite

New Grad, Entry Level

TriHealth is a healthcare organization seeking a Medical Assistant for their Kenwood Internal Medicine practice. The role involves providing direct patient care, coordinating care delivery, and supporting the physician care plan while ensuring patient satisfaction and engagement.

Health CareService IndustryWellness

Responsibilities

Demonstrates proficiency in the rooming process for adult and/or pediatric primary care including: clinical procedures, immunizations, venipuncture, point of care testing, among others. Follows protocols and policies for scheduling, clinical procedures and appropriate use of medical equipment. Provides accurate/complete documentation of clinical calls and patient rooming info as well as order entry, pending prescriptions, noting current pharmacy, and enter edit workflows to result orders. Addresses patient messages (phone, mychart) in a timely manner and escalates patient issues as appropriate. Demonstrates clinical competency upon completion of orientation and annually

Maintains knowledge of population health, and embraces the philosophies of wellness, prevention and chronic disease management. Participates in tactics to close gaps in care. This includes pre-visit planning, participation in daily huddles, and informing physicians of any potential barriers to care identified

Has proficient understanding of the adult and/or pediatric preventative medicine schedule, which includes age-based wellness checks, appropriate vitals and labs, immunizations to administer, screening tools, and patient education to care for all patients we serve. Can identify and communicate with providers regarding patient wellness, chronic diseases, utilization, and care gaps. Attends continued education training and education such as Lunch and Learns and other opportunities

Participates in the longitudinal care continuum of patients. This includes collaborating with wrap-around services such as behavioral health, complex care nursing, social workers, community health workers, among others. Provides basic community resources to patients with social determinants of health. Supports and provides education and patient coaching of both wellness and chronic disease management

Qualification

Certified Medical AssistantClinical CareEMR KnowledgeMedical Coding/BillingCustomer ServiceCommunicationTeamwork

Required

Graduate of an approved technical, professional, or vocational program in Healthcare

Equivalent experience accepted in lieu of degree

Must be certified or registered medical assistant

Must maintain this certification and registration status Registered Medical Assistant (RMA), through AMT, NCCT, or NHA, or certified Medical Assistant (CAN) by AAMA, and Cardiopulmonary Resuscitation (CPR)

Medical office flow, especially the clerical/front office tasks

Ability to make quick decisions based on well thought out consequences/results