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Zelis · 10 hours ago

Director, Salesforce Architecture

Atlanta, GA

Full-time

Hybrid

Senior Level, Lead/Staff

$169K/yr - $225K/yr

8+ years exp

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. The Director of Salesforce Architecture will lead the architectural vision and strategy for Salesforce, ensuring alignment with enterprise IT strategy and overseeing complex integrations and modernization efforts.

FinanceFinTechHealth Care

No H1B

Responsibilities

Define and evolve the long-term architectural vision for Salesforce at Zelis, ensuring alignment with enterprise IT strategy, business goals, and emerging technologies

Champion platform scalability, modularity, and extensibility across Sales, Service, Experience, and Analytics Clouds

Evaluate and recommend implementation patterns for new (to Zelis) Salesforce capabilities like Data Cloud, Agentforce and Mulesoft

Develop and maintain a living technical roadmap that outlines platform evolution, major releases, refactoring initiatives, and innovation pilots

Collaborate with product owners, business analysts, and engineering leads to prioritize roadmap items based on business value, technical feasibility, and risk

Ensure roadmap transparency across stakeholders and proactively manage dependencies and trade-offs

Establish and enforce architectural standards, reusable design patterns, and documentation practices across all Salesforce teams

Maintain a library of Architecture Decision Records (ADRs) to ensure traceability and consistency

Lead architecture reviews, technical design sessions, and solution assessments for all major initiatives

Design robust integration strategies between Salesforce and enterprise systems (e.g., ERP, data lakes, marketing platforms, identity providers)

Define API standards, middleware usage (e.g., Mulesoft), and event-driven architectures for real-time data exchange

Ensure integrations are secure, performant, and compliant with HIPAA, SOC 2, and other regulatory frameworks

Conduct org health assessments and performance tuning across environments

Lead proof-of-concepts for new technologies (e.g., AI, LLMs, DC) within the Salesforce ecosystem

Mentor developers and tech leads on Apex, integration best practices, and platform limitations

Collaborate with DevOps to ensure CI/CD pipelines align with architectural principles

Partner with data architects to ensure data lineage, governance, and analytics readiness

Qualification

Salesforce architectureApexIntegration architectureSalesforce Certified ArchitectMulesoftREST/SOAP APIsLightning Web ComponentsSecurity protocolsCompliance frameworksMicroservicesContainerizationCloud-native designHealthcare experienceFintech experienceEvent-driven architecture