Fulton Bank ยท 1 day ago
Financial Center Supervisor
Cherry Hill, NJ
Full-time
Onsite
Mid, Senior Level
$24.13/hr - $40.24/hr
3+ years expFulton Bank is committed to making a positive impact in local communities and champions a culture of continuous learning and inclusion. The Financial Center Supervisor is responsible for providing an exceptional customer experience, overseeing financial center operations, and coaching team members to achieve sales and service goals.
BankingFinancial Services
No H1B
Responsibilities
Drive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes
Maintaining sound risk and compliance practices by ensuring the financial center operates within the parameters of applicable regulations and company policies. Play a key role in managing risk by ensuring the team's adherence to regulatory standards while exercising sound judgment within established parameters
Utilize the CRM (Customer Relationship Management) system and other resources to foster relationship-building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships. Advance personal knowledge of sales techniques while developing team members to have the same CRM knowledge, usage, and adoption
Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team. This includes participating in the selection of top talent, facilitating seamless onboarding, providing ongoing coaching, and managing performance to achieve optimal results
Actively participate in off-site networking events and community initiatives that will bolster our brand presence and strengthen ties within the local community, driving business growth opportunities
May serve as a Notary Public for their financial center
Qualification
Required
High School Diploma or equivalent
3 or more years related business or sales experience
Proactive and result oriented
Highly collaborative with Fulton partners and other team members
Excellent communication skills and ability to have needs-based conversations
Preferred
Bachelor's Degree or the equivalent experience. Specialty Business or other applicable
1 or more years supervisor or team leader
Benefits
Medical plans with prescription drug coverage
Flexible spending account or health savings account depending on the medical plan chosen
Dental and vision insurance
Life insurance
401(k) program with employer match
Employee Stock Purchase Plan
Paid time off programs including holiday pay and paid volunteer time
Disability insurance coverage
Maternity and parental leave
Adoption assistance
Educational assistance
A robust wellness program with financial incentives
Company
Fulton Bank
Fulton Bank strive to have a better understanding of your financial goals, are a full-service commercial bank operating 250 branches.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark DeGrandpre
VP, of Life Sciences and Technology
Atul Malhotra
Chief Risk Officer (CRO)
Recent News
2025-12-18
Maryland Daily Record
2025-11-27
Company data provided by crunchbase