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Oakmont Senior Living · 1 day ago

Front of House Supervisor

San Francisco, CA

Full-time

Onsite

Entry, Mid Level

$24/hr - $30/hr

1+ years exp

Oakmont Senior Living is a premier senior living community providing exceptional quality and care. The Front of House Supervisor is responsible for ensuring high standards of customer service in dining areas, supervising staff, and maintaining efficient operations.

Elder CareHealth CareHospitalityRetirementWellness

Responsibilities

Supervise the service of meals to ensure maximum resident enjoyment of the dining experience and that the services are delivered to residents in a continuous, predictable, and efficient manner

Assist residents and other servers in all areas of resident meal service (salads, soup, entrees, beverages, desserts, etc.) as necessary

Responsible for ensuring the dining room POS system is operating efficiently, accurately, and timely. Trouble-shoots any problems that arise and trains staff on the use of systems

Assure compliance with all proper serving techniques/etiquette (e.g., serving from left, clearing used dishes between courses, etc.)

Supervise performance of all cleaning and side work in the dining room and kitchen areas. Establish and post side work assignments for all dining room personnel on all shifts

Chart and assign dining room sections for wait staff, if needed

Ensure proper set up of dining room tables and server stations with all utensils, chinaware, glassware, sugars, salt, pepper, creamers, and crackers, fill beverage machines and make coffee, juice, etc. as needed

Bus tables and return all dishes to the kitchen. Clean tables and chairs after meals and sweep, vacuum and pick up floor areas, as needed. Flip tables by replacing linens, as needed

Maintain a clean, sanitary, and clutter-free work environment at all times

Participate in formal and informal discussions to identify concerns and to confirm that recommended actions that reinforce each resident’s full potential to live independently and age in place graciously

Actively participate in resident orientation programs. Develop appropriate professional relationships with residents through conversation. Remain closely involved in resident transitions to the community during meal times to help ease anxiety and promote engagement

Assist with planning of food items for Activities, Marketing, and Special Events, as requested

Qualification

Food service managementSupervising employeesCustomer serviceMS Office proficiencyFirst aid certificationFood Handler’s certificationPatience with seniorsCommunication skillsProblem-solving skillsFlexibility

Required

Must be eighteen (18) years of age

Must have a high school diploma or equivalent. College course or other education in food service and/or management preferred

Able to safely operate standard household equipment (dishwasher, iron, vacuum, washer, dryer)

Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)

Knowledge of and/or ability to learn the theory and practice of assisted living and dementia care

Able to work with seniors and patiently interact with cognitively impaired individuals

Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects

Able to analyze, solve and respond to problems or concerns

Able to obtain and maintain valid first aid certification

Able to obtain and maintain valid Food Handler's certification, as needed

Must pass a Criminal Background check and Health Screening tests, including COVID-19 Polymerase Chain Reaction (PCR) test within 72 hours of start date

For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines