Crown Castle · 12 hours ago
Field Operations Technician
Dallas, TX
Full-time
Onsite
Entry, Mid Level
2+ years expCrown Castle is the nation’s largest provider of shared communications infrastructure, connecting people and communities through advanced technologies. The Field Operations Technician is responsible for the installation, testing, and maintenance of high-speed fiber optic transmission equipment and small cell networks, ensuring network integrity and safety during operations.
InternetMobileTelecommunicationsWireless
Responsibilities
Perform all activities in a manner to ensure the safety of yourself, team, customers and the public
Respond to all network outages, impairments and emergencies in assigned area
Complete all required preventative maintenance inspections to Crown Castle standards
Work with fiber optic related test equipment including Network Tester, OTDR, Optical Power Meter, Optical Fiber Identifier and Multimeter
Operate and understand RF and Small Cell related test equipment, such as Antenna/PIM analyzer, RF power meter, Spectrum analyzer and a Signal generator
Perform advanced analysis and troubleshooting of issues while assisting the NOC and customers
Perform site survey and quality review of remote locations to ensure company standards are met
Perform both hardware and software updates and/or changes to remote site equipment as necessary
Operate PC or similar devices to gain access to Network nodes and Small Cell Network elements as well as assigned administrative tasks
Work efficiently and effectively with cross-functional departments and peers
Responsible for compliance with All Crown Castle policies and procedures
Participate in on-call rotation schedule for nights and weekend coverage
Safe work practices must be followed along with integrity and quality
Qualification
Required
High School Degree or equivalent required
Possess a valid state driver's license with a non-negligent driving record
Two (2)+ years experience working as a field technician in the communications industry
Ability to safely drive and operate a Crown Castle boom truck in the public right of way
Ability to communicate both verbally and in writing in a clear and concise manner
Ability to work in Web Based ticketing and network monitoring systems
Ability to work independently with minimal guidance, while managing time for maximum efficiency
Knowledge of radio transmitters, receivers, antennas, electronic and fiber optic theory
Preferred
Associates or two-year Technical degree strongly preferred
Wireless/Wireline Operations, Ethernet certification or equivalent military experience preferred
Experience with fiber optic testing or Wireless/Wireline Operations OSP/ISP experience
Knowledge of Coax and Low voltage trouble shooting
Company
Crown Castle
Crown Castle Provides communications infrastructure--connecting people & businesses to essential data, technology & wireless service.
1001-5000 employees
H1B Sponsorship
Crown Castle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (17)
2023 (22)
2022 (22)
2021 (16)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$2.83B2024-08-01Post Ipo Debt· $1.25B
2023-12-04Post Ipo Debt· $1.49B
2001-04-25IPO
Leadership Team
Cathy Piche
EVP-COO Tower
Daniel Schlanger
Senior Vice President
Recent News
2026-01-14
2026-01-13
2026-01-13
Company data provided by crunchbase