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Montgomery County Government · 23 hours ago

Senior Information Technology Specialist (Business Analyst)

Rockville, MD

Full-time

Onsite

Mid, Senior Level

$95K/yr - $149K/yr

5+ years exp

Montgomery County Government is committed to providing innovative technology solutions and services. They are seeking a detail-oriented and analytical Business Specialist to elicit, analyze, and document business requirements to support successful project execution.

GovernmentNon Profit

Responsibilities

Elicit, analyze, and validate business needs by collaborating with stakeholders, customers, and end users. Utilize interviews, workshops, questionnaires, and other methods to gather and define requirements

Collaborate with project sponsors and stakeholders to define project scope, vision, and objectives, ensuring alignment with business goals and outcomes

Develop clear and concise requirements documentation using standard templates. Translate conceptual customer needs into functional requirements that can be understood by developers and project teams

Manage and track requirements throughout the project lifecycle, ensuring consistency, feasibility, and alignment. Communicate changes, enhancements, and modifications to stakeholders and project managers effectively

Create process models, diagrams, specifications, and charts to guide developers and project teams. Assist in interpreting customer requirements into feasible solution options

Develop and execute test plans to validate that project requirements are met. Support project teams in ensuring deliverables align with defined business needs and objectives

Conduct research and analysis to identify solutions for complex business problems, providing data-driven insights and recommendations to support decision-making and project outcomes

Assist in developing statements of work (SOW) and defining the scope of services for Requests for Proposals (RFPs) to ensure clarity, feasibility, and alignment with business requirements and project goals

Qualification

Requirements elicitationBusiness requirement documentsAgile methodologiesData analysisJiraConfluenceVisioUser Acceptance TestingData visualizationProactive mindsetStakeholder engagementTechnical solutionsSoftware development processesData storytellingCloud certificationCommunication skillsInterpersonal skillsAttention to detailSelf-motivatedOrganizational skillsCollaborationProblem-solvingFast-paced environmentCross-functional teamsProject management

Required

Five (5) years of professional experience in the information technology field in areas such as programming, systems analysis, and data/telecommunications, depending on the duties of the position

Bachelor's degree in computer science or a related field from an accredited college or university, or certifications in specific programming languages or operating systems may be required, depending on the duties of the position

Proficiency in requirements elicitation techniques such as interviews, workshops, and surveys

Strong documentation skills with experience using standard templates and tools (e.g., Jira, Confluence, Visio, or similar software)

Familiarity with Agile, Scrum, or other project management methodologies is highly desirable

Ability to create process flow diagrams, wireframes, and other visual aids to support requirement definition

Exceptional analytical skills to evaluate data, identify trends, and provide actionable insights

Experience conducting feasibility studies and solution assessments

Expertise in conducting gap analyses

Advanced skills in preparing and refining comprehensive business requirement documents (BRD)

Proficiency in planning, scheduling, and supporting User Acceptance Testing (UAT)

Excellent verbal and written communication skills to clearly articulate complex ideas to diverse audiences

Strong interpersonal skills to effectively collaborate with stakeholders, project teams, and senior leadership

Self-motivated and organized, with the ability to manage multiple priorities in a fast-paced environment

A proactive mindset with a focus on driving results and achieving project goals

Strong attention to detail and commitment to delivering high-quality work

Preferred

Minimum of five (5) years of professional experience as a Business Analyst or in a closely related role, ideally within a project-driven or IT-focused environment

Strong understanding of software development processes, technical solutions, and business analysis tools and methodologies

Excellent written and verbal communication skills, with the ability to work effectively in cross-functional teams

Professional: Certified Business Analysis Professional (CBAP), Agile Analysis Certification (IIBA–AAC), or PMI Professional in Business Analysis (PMI-PBA)

Technical: AWS Certified Cloud Practitioner or equivalent cloud-based certification

Experience with data visualization tools such as Tableau or Power BI, and familiarity with data storytelling techniques is a strong asset