ABB · 6 hours ago
Resident Service Technician
United States
Full-time
Remote
Entry, Mid Level
2+ years expABB is a global market leader in automation and electrification solutions. The Resident Service Technician will execute service work, ensure customer satisfaction, and identify opportunities for operational improvements while adhering to quality and safety guidelines.
AutomotiveEnergyEnergy ManagementIndustrial AutomationRobotics
Responsibilities
In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines for our Quality Control Systems (QCS). Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations
Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points
Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform
Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities
Qualification
Required
Associate's degree in a related field and 2+ years of electrical/electronics, instrumentation or process control related work/military experience required. Or HS diploma/GED and 4+ years of related work/military experience required
Ability to use electrical test equipment such as voltmeters or multi-meters
Mechanical/Electrical aptitude including a basic understanding of electrical theory and electrical safety
Ability to read electrical drawings and utilize for troubleshooting electrical systems, and to diagnose malfunctioning electrical systems up to 240 VAC/870 VDC and perform preventive maintenance using electrical test equipment
This role will be a resident position working out of the customer location, however needs to be able to travel up to 15% for required training and assisting other sites
Candidate should know how to identify voltage systems that are above the level 240 VAC/870 VDC
Benefits
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays
Company
ABB
ABB provides electrification and automation solutions for various industries.
10001+ employees
H1B Sponsorship
ABB has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (51)
2023 (58)
2022 (63)
2021 (52)
2020 (46)
Funding
Current Stage
Public CompanyTotal Funding
$548.55MKey Investors
European Investment Bank
2023-11-21Post Ipo Debt· $545.85M
2013-09-23Grant· $2.7M
2001-04-06IPO
Leadership Team
Morten Wierod
CEO
Håvard Devold
Vice President, Market Development, Country Technology manager
Recent News
2025-12-17
Company data provided by crunchbase