LaFontaine Automotive Group · 5 days ago
Internet Sales Manager - Walled Lake, Michigan, United States
Walled Lake, MI
Full-time
Onsite
Mid, Senior LevelLaFontaine Automotive Group is a growing business committed to family and community involvement. The Internet Sales Manager is responsible for managing the Internet Sales Team, responding to leads, and driving automobile sales through effective communication and customer engagement.
AutomotiveRetail
Responsibilities
Manage Internet Sales Team
Coaching, Side-by-side sales, monthly performance reviews
Recruit and hire for Internet sales position
Field questions and handle higher priority leads
Communicate inventory availability and ordering lead times
Monitor Internet Appointments and re-assign if necessary
Make sure leads are answered in a timely manner
Making calls, texts, emails and setting appointments to support sales goals and drive traffic
Review Individual and Store Closing % weekly and communicate accordingly. (Weekly, Monthly)
Monitor response time and communication logs
Identify duplicate leads
Input missing leads
Listening to phone calls
Ensure bad and lost leads are marked appropriately. (Daily, Weekly)
Provide recommendations to GM to improve processes and closing percentages. – (Monthly)
Lead source effectiveness
Missed opportunities
Utilization of our Digital Technologies and Digital Retail tools
Participate in Operations Review as requested
Start and stop Internet lead round robin status when consultants have extended leaves
Maintain appropriate CSI sores and KPI metrics
Qualification
Required
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, or schedule form
High School Diploma or GED
Valid driver's license and satisfactory Motor Vehicle Report (MVR) are required
Benefits
Competitive Compensation
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay
Company
LaFontaine Automotive Group
LaFontaine Automotive Group is an automotive dealership that sells cars and accessories.
Founded in 1980
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Marissa Hunt
Chief Financial Officer
Recent News
2025-11-10
PR Newswire
2025-07-01
Company data provided by crunchbase