Acro Service Corp · 8 hours ago
Technical Support Specialist
Memphis, TN
Contract
Onsite
Entry Level
$30/hr - $30/hr
1+ years expAcro Service Corp is seeking a Depot Support Technician to assist with daily operations at their Memphis HQ. The role involves maintaining shipping supplies, packing and labeling boxes, and supporting Depot operations as directed by the IT Manager of Support Services.
ConsultingInformation TechnologyStaffing Agency
Hiring Manager
Shivani Singh
Responsibilities
Primary responsibility is maintaining shipping supplies
Making boxes and packing for safe transport
Shipping equipment to new employees
Being present and available to Depot operations
Follow standard Depot operating procedures; accurately packing and labeling boxes. processes
Become familiar with New-Hire Kit process and preparation
Other duties as assigned by the IT Manager of Support Services
Qualification
Required
1-2 years' work experience in the warehouse or an equivalent combination of experience, required
Ability to prioritize work based on department and production objectives
Good written and verbal communication skills
Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others
Ability to utilize standard shipping tools and materials
Good oral and written communication skills
Professional demeanor, previous customer service experience strongly desired
Ability to work within a supervised environment
Take ownership and responsibility of issues from start through to a successful resolution
Escalate issues and involve experts wherever required in-order to resolve issues as quickly as possible
Provide accurate work in fast-paced environment
Develop sound understanding of New-Hire Kit process and Depot operations process
Develop technical knowledge of each system within the company
Maintain adequate knowledge of operating systems and application software used to provide a high level of support
Maintains and consistently demonstrates a general knowledge of shipping processes, practices and procedures
Working with People
Applying basic process knowledge
Attendance and Punctuality
Strong organizational skills
Stickler for detail and accuracy
Achieving Personal Work Goals and Objectives
Working knowledge of using packing tools, tape-gun, tape and packing materials
Exceptional written and oral communication skills
Exceptional interpersonal skills, with a focus on listening and questioning skills
Provide support for shipping computers, monitors and peripheral devices
Ensure courteous, timely and effective resolution of shipping issues
Company
Acro Service Corp
With singular global reach and agility, Acro Service Corporation offers you a unique integrated approach to staffing and consulting solutions.
1001-5000 employees
H1B Sponsorship
Acro Service Corp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (24)
2023 (11)
2022 (11)
2021 (12)
2020 (19)
Funding
Current Stage
Late StageLeadership Team
Chris Ehrhart, CCWP
VP - Global Supplier Partnerships
Staci Dodson Beurer SPHR, SHRM-SCP, CSP
Chief People Officer (VP, HR)
Company data provided by crunchbase