Pinehurst Resort ยท 21 hours ago
Overnight PBX Operator-Carolina-Full Time
Pinehurst, NC
Full-time
Onsite
New Grad, Entry Level
0+ years expPinehurst Resort has been welcoming guests for over a century, emphasizing a culture of genuine hospitality and inspired innovation. The Overnight PBX Operator serves as the main communication link for guests, members, and employees, handling telephone calls and providing essential information.
GolfHospitalityResorts
Responsibilities
Receive and transfer resort telephone calls externally and internally
Communicate messages for guest and arriving guests
Assist with outgoing telephone calls whenever necessary
Provide dialing instructions, whenever needed
Provide general information on the resort address and fax numbers
Handle emergency calls efficiently, notifying the proper personnel and recording it properly
Monitor fire alarm panel
Monitor various radios and pagers
Responsible for equipment in PBX room
Read and initial log book daily
Take and log Wake-Up calls accurately and give personally within 5 minutes of desired time with the time frame
Log incidents, no answer Wake-Ups, and general information daily in log book
Run guest message reports nightly and deliver to bell desk and/or front desk and record in log book nightly
Know the resorts toll-free numbers for reservations, sales and golf operation and who and what departments are accessible on the toll-free lines
Qualification
Required
High school diploma or general education degree (GED)
Minimum of three months related experience; or equivalent combination of education and experience
Company
Pinehurst Resort
Pinehurst Resort is a golf resort in Pinehurst, North Carolina.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
William "Scott" Baumgartner
Employee Partner
Recent News
2025-12-26
Sports Business Journal
2025-09-12
Seattle TechFlash
2025-04-22
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