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American Red Cross · 13 hours ago

Manager, Volunteer Programs

Cedar Rapids, IA

Full-time

Onsite

Senior Level

5+ years exp

The American Red Cross is the world's largest humanitarian network, and they are seeking a Manager for Volunteer Programs to oversee volunteer services and ensure operational needs are met. This role involves leading teams, implementing strategies, and building relationships to enhance volunteer engagement and support.

Health CareHumanitarianNon ProfitTraining

Responsibilities

Develop, implement and execute strategy within area of responsibility to advance volunteer services. Oversee risk management issues specific to volunteer services

Lead and empower a team to implement and execute streamlined, flexible, effective programs, activities, systems and processes. Ensure goals are set, monitored and realized including attainment of national standards

Responsible for the management of volunteer and paid staff including, but not limited to, hiring, training, coaching, evaluating and managing performance to ensure a well-qualified team and to enhance operational success

Design and monitor effective metrics. Collect data and present key performance indicators and updates to management

Build relationships and collaborate with internal partners, staff, volunteers, community, and external organizations. Work with internal partners to implement strategies for strengthening the Red Cross brand, ensure communication and consistent experience for volunteers across all lines of service. Serve as a resource to volunteers and internal partners and lead efforts to maximize involvement, efficiency and institutionalization of volunteer support. Ensure that strategic partnerships are maximized to support relevant lines of service throughout the organization

Lead project/program implementations

May have budgetary responsibility. May be responsible for grant coordination duties in contract-funded programs

Qualification

Volunteer ManagementData ManagementLeadershipOrganizational SkillsCommunication SkillsTraining SkillsTeamworkProblem SolvingPresentation SkillsNegotiation Skills

Required

Bachelor's degree required

Minimum 5 years of related experience

Minimum of 3 years of supervisory or management experience

Excellent organizational skills and ability to effectively implement programs

Ability to work on a team

Ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement solutions appropriately

Ability to work independently while developing and motivating a functioning team

Excellent interpersonal skills in dealing with all levels of staff, volunteers and donors

Excellent oral and written communication skills, including training, presentation and negotiating skills

May involve travel

Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear

The employee is frequently required to reach with hands and arms

The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl

The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic)

The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time