HCA Healthcare · 7 hours ago
Senior Product Analyst
Nashville, TN
Full-time
Onsite
Mid, Senior Level
4+ years expHCA Healthcare is an organization devoted to giving back to the community, and they are seeking a Senior Product Analyst to enhance their product offerings. The role involves leading collaboration with development teams, providing product expertise, and ensuring successful implementation and support of enterprise-level software solutions.
BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Lead collaboration with development, technical entities/vendors, and project team members to provide hands-on expertise to independently resolve service delivery or functionality issues with a product, leading frequent communication with end users
Work with the project team to handle issue escalation to the vendor if applicable
Maintain involvement and knowledge of projects related to their products and collaborates with team members to monitor product issue that places the project at risk
Work as part of a team to successfully implement fixes, patches and version upgrades released by a vendor, collaborating with project teams to evaluate and decide upon their application for HCA. Contributing participant in establishing release schedule definition for the product, balancing vendor updates with the needs of HCA
Represent the IT product owner on projects, contributing detailed knowledge of product features and functions, working with software vendors and product development peers to understand new product features
Support product implementation, customization, or development and document technical requirements. Lead system and customer support, incident resolution, and issue escalation procedures
Oversee pilot preparation, coordinating rollouts, documenting process through initial deployments and transferring deployment responsibility as needed
Work with the IT team to implement usual business maintenance requirements for the system in production including resolution of system issues, discovery of new configuration requirements and the configuration of constituent applications
Support the deployment of changes into production
Build strong relationships within the department and across the organization, including business owners
Effectively lead and manage multiple projects and tasks at a time without loss of efficiency or composure
Work with the IT team to implement usual business maintenance requirements for the system in production including resolution of system issues, discovery of new configuration requirements and the configuration of constituent applications
Support the deployment of changes into production
Lead knowledge of product(s) functionality to requirement definition activities for initial product deployment and product enhancements
Participate in vendor evaluations for products that are projected to deliver business value, require IT infrastructure changes, or present technical or operational risk
Continually mature an understanding of how business practitioners utilize the product(s), by maintaining relationships with the business partners and product users
Develop or maintain updated product documentation, oversee the preparation of the product testing strategy and testing execution plan
Oversee the development of user documentation and manuals, training material, and/or job aids
Work independently or collaboratively as part of a team
Qualification
Required
Lead Product Analyst with 4+ years of experience delivering and supporting enterprise level software solutions
Provide recognized knowledge of features, functionality and utilization of products
Provide product expertise, design detailed product functionality, identify and escalate project issues
Provide hands-on expertise to independently resolve service delivery or functionality issues with a product, frequently communicating with end users and vendors
Continually mature an understanding of how business owners/practitioners utilize the product(s) by maintaining strong relationships with business partners and product users
Contribute product knowledge to trainers, documenters and testers
Define and lead initiatives to improve the product design, implementation, and operational issues in support of improving the user experience while maintaining a high level of success
Lead collaboration with development, technical entities/vendors, and project team members to provide hands-on expertise to independently resolve service delivery or functionality issues with a product, leading frequent communication with end users
Work with the project team to handle issue escalation to the vendor if applicable
Maintain involvement and knowledge of projects related to their products and collaborates with team members to monitor product issue that places the project at risk
Work as part of a team to successfully implement fixes, patches and version upgrades released by a vendor, collaborating with project teams to evaluate and decide upon their application for HCA
Represent the IT product owner on projects, contributing detailed knowledge of product features and functions, working with software vendors and product development peers to understand new product features
Support product implementation, customization, or development and document technical requirements
Lead system and customer support, incident resolution, and issue escalation procedures
Oversee pilot preparation, coordinating rollouts, documenting process through initial deployments and transferring deployment responsibility as needed
Work with the IT team to implement usual business maintenance requirements for the system in production including resolution of system issues, discovery of new configuration requirements and the configuration of constituent applications
Support the deployment of changes into production
Build strong relationships within the department and across the organization, including business owners
Effectively lead and manage multiple projects and tasks at a time without loss of efficiency or composure
Work with the IT team to implement usual business maintenance requirements for the system in production including resolution of system issues, discovery of new configuration requirements and the configuration of constituent applications
Support the deployment of changes into production
Lead knowledge of product(s) functionality to requirement definition activities for initial product deployment and product enhancements
Participate in vendor evaluations for products that are projected to deliver business value, require IT infrastructure changes, or present technical or operational risk
Continually mature an understanding of how business practitioners utilize the product(s), by maintaining relationships with the business partners and product users
Develop or maintain updated product documentation, oversee the preparation of the product testing strategy and testing execution plan
Oversee the development of user documentation and manuals, training material, and/or job aids
Work independently or collaboratively as part of a team
Bachelor's preferred
Experience in Identity and Access a plus
Three or more years of experience in a product owner or related role
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HCA Healthcare
HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.
10001+ employees
H1B Sponsorship
HCA Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$8.51B2025-10-31Post Ipo Debt· $3.25B
2025-02-24Post Ipo Debt· $5.25B
2014-06-25Post Ipo Debt· $3.2M
Leadership Team
Nicholas Manning
Chief Executive Officer
Nick Lane
Regional Vice President Human Resources
Recent News
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