Printfresh ยท 17 hours ago
E-Commerce Operations Assistant
Philadelphia, PA
Full-time
Hybrid
Entry Level
$50K/yr - $55K/yr
2+ years expPrintfresh is a fast-growing, family-run e-commerce brand specializing in sustainable and whimsical sleepwear and apparel. They are seeking an E-commerce Operations Assistant to help maintain and enhance the Printfresh.com experience by supporting day-to-day e-commerce operations and ensuring product listings are accurate and optimized for customer experience.
Apparel
Responsibilities
Support the management and maintenance of the e-commerce platform, ensuring product listings are accurate, visually appealing, and optimized for search engine visibility
Set up and test promotions, banners, and featured content based on marketing calendars and sales plans
Coordinate regular website audits to identify and resolve content or technical errors
Assist with site updates tied to product launches, seasonal campaigns, and promotional events
Stay informed about emerging e-commerce trends, technologies, and industry best practices, continuously seeking opportunities to enhance the online retail experience
Create a digital customer experience that generates engagement and sales
Maintain product listings to ensure accurate pricing, tagging, metadata, and imagery
Conduct regular site audits to identify and resolve content and functional issues
Monitor and provide weekly reporting on e-commerce analytics and key performance indicators (traffic, conversion, sales, AOV, bounce rate, etc.)
Identify trends and opportunities, and provide actionable recommendations to the Sr. Ecomm & UX Manager
Optimize website user experience to help create an intuitive site experience that improves conversion rates, retention, and satisfaction
Merchandise and optimize product collections and landing pages to support brand, seasonal, and sales strategies
Monitor product placements and adjust based on inventory levels, sales trends, and marketing focus
Collaborate with the merchandising team to leverage sales data and analytics to inform collection merchandising and creation
Support customer service efforts by resolving issues and ensuring a positive online shopping experience
Collaborate with the Marketing and Creative teams to align site content with online promotions and product launches
Qualification
Required
2-3 years of e-commerce experience with a retailer, home and or fashion experience is a plus
Customer-first mindset with a focus on delivering a frictionless online experience
Strong analytical skills with the ability to interpret and leverage sales to inform decisions
Knowledge of technical setup activities for e-commerce platforms & willingness to learn new technologies and platforms; Shopify, GA4, Figpii
Experience with merchandising web pages on Shopify and a strong understanding of e-commerce merchandising best practices
Ability to manage multiple projects, competing priorities, and tight deadlines in a fast-paced environment
Clear and concise verbal and written communication skills
Strong trend awareness and ability to identify what resonates with the customer
Highly organized with keen attention to detail and follow-through
A team player with a collaborative approach to cross-functional partnerships
Benefits
Health and dental insurance
PTO and paid holidays
401(k) with company match
Employee discount on all Printfresh products
Company
Printfresh
Printfresh is an online store for selling various consumer goods including apparel.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Leo Voloshin
Co-Founder
Company data provided by crunchbase