Chewy · 1 week ago
GSOC Security Analyst
Chewy is seeking a GSOC Security Analyst to join their Global Security Operations Center (GSOC) team. The Security Analyst is responsible for monitoring, analyzing, and responding to security incidents and threats in real time to ensure the safety and security of Chewy’s people, assets, and operations.
E-CommercePetRetail
Responsibilities
Support an enterprise-wide GSOC that is staffed 24/7, with below responsibility as part of daily and weekly standard work
Monitor all GSOC systems including Open-Source Intelligence (OSINT) tools, threat monitoring, local utility outage reporting, and public safety reporting. If an incident meets our threat matrix, provide immediate proactive alerting, and enact security protocols as necessary
Monitor and engaging with physical security systems including intrusion alarms, CCTV cameras, access control, and security platforms. This includes supporting review of data and footage, proactive audits of security hardware, and locking down doors during potential threats
Weather monitoring through multiple sources and tools including daily reporting, 7- and 10-day forecast, providing CCTV snapshots of site conditions, using OSINT tools for roadway conditions and closures, and severe weather monitoring and reporting. During severe weather events support daily, sometimes multiple times daily, weather calls informing Operations and support stakeholders
Indoor environmental sensors, Food Safety, and Cold Chain monitoring, interacting with stakeholders when out of thresholds
Proactively monitor exterior environmental conditions such as AQI, proactively alerting sites of issues and enacting EHS plans
Future state, as we evolve our systems, monitor Building Management Systems (BMS) and alert site teams when sensors are outside thresholds
Respond promptly to incoming GSOC calls, alerts, or reports, analyzing the initial intake, determining severity, and initiating appropriate response protocols
Lead activation of Incident Management Team (IMT) including utilizing system to alert stakeholders, lead IMT discussion, capture follow-up actions, and support leadership through incident coordination and communication
Assess, analyze, and categorize security or safety risks during active incidents, ensuring timely escalation and resolution aligned with GSOC procedures
Support emergency management and business continuity plans, assisting with notifications, communication updates, and situational tracking
Maintain detailed, accurate, and timely documentation of all incidents, responses, and communications using GSOC reporting tools and databases
Draft post-incident summaries, assist with after-action reviews, and contribute to root cause analysis and process improvements
Act as the central communication hub during security events, ensuring consistent and professional messaging between responders, site leadership, and corporate stakeholders
Communicate clearly and confidently with leaders, team members, and external agencies under high-pressure conditions
Lead emergency management training, tabletop exercises, and live drills to maintain operational readiness and enhance GSOC proficiency. Capturing lessons learned and consistently improving training content from stakeholder inputs
Support implementation and testing of new GSOC tools, technologies, or standard operating procedures (SOPs)
Assist in mass notification testing, data accuracy reviews, and updates to emergency contact and response lists
Demonstrate professionalism, discretion, and sound judgment when handling sensitive or confidential information
Contribute to a culture of continuous improvement, collaboration, and customer service within the GSOC team
Provide shift handover briefings, ensuring continuity of information between outgoing and incoming personnel
Perform additional duties as assigned by GSOC leadership to support security operations and enterprise resilience
Qualification
Required
Bachelor's degree in Intelligence Analysis, Applied Intelligence, Criminal Justice, Emergency Management, or a related field (or equivalent experience)
6+ years of previous experience in intelligence analysis, incident management or emergency management, with a demonstrated ability to handle real-time situations effectively
Experience in security operations, monitoring systems, or operational workflows
Strong communication skills, both verbal and written
Ability to work in a fast-paced, high-pressure environment and handle multiple tasks
Familiarity with GSOC tools (e.g., video surveillance, access control systems)
Previous experience working in a 24/7, high-pressure, operational environment such as a 911 dispatch, corporate command center, or military command center
Preferred
Industry certifications such as CPP, PSP, or Emergency Management certifications (e.g., FEMA NIMS, ICS)
Graduate Certificates or Master's degree in Applied Intelligence, Intelligence Analysis, Global Security, or Emergency Management
Experience with SIEM tools, OSINT platforms, and other GSOC-related technologies
Working knowledge of Incident Command System (ICS) principles
Demonstrated ability to collaborate cross-functionally with internal and external stakeholders
Company
Chewy
Chewy is a pet store that offers products, services, supplies, and prescriptions for pet parents and partners with online services.
H1B Sponsorship
Chewy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (250)
2024 (164)
2023 (223)
2022 (305)
2021 (189)
2020 (161)
Funding
Current Stage
Public CompanyTotal Funding
$951MKey Investors
Lone Pine CapitalWells Fargo Capital FinanceBlackRock
2024-09-19Post Ipo Secondary· $500M
2019-06-13IPO
2017-04-18Acquired
Recent News
The Motley Fool
2026-01-24
Benzinga.com
2026-01-13
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2026-01-09
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