ArmadaCare · 7 hours ago
Information Technology Manager
Timonium, MD, US
Full-time
Hybrid
Mid, Senior Level
$79K/yr - $89K/yr
5+ years expArmadaCare is a company that provides administrative support to ArmadaGlobal. They are seeking an Information Technology Manager responsible for managing IT and security requests, overseeing Salesforce activities, and ensuring compliance with security standards.
Employee BenefitsHealth CareInsuranceMental Health
Responsibilities
Manage IT and security requests for the SOC 2 Type 2 Annual Audit; ensure compliance with relevant security and privacy standards, collaborate with internal and external partners, and provide documentation upon request
Manage Outsource Help Desk, ensuring reported issues are promptly addressed and resolved
Manage organizational security; enforce security policies and best practices to safeguard the company’s IT infrastructure and data and regularly assess and enhance security measure to mitigate risks
Manage vendor relationships, ensuring that contracts, service level agreements, and deliverables are met. Evaluate vendor performance and make recommendations as needed to ensure timely and cost-effective services
Oversee Salesforce activity and development
Conducts regular database maintenance and performance monitoring. Address any issues to ensure optimal database functionality and reliability
Assists with application and user support, including troubleshooting and resolving application issues
Monitor multi-database synchronizations for accuracy
Regularly test systems for weaknesses and identify areas of improvement. Propose and implement solutions to enhance system performance, security, and functionality
Maintain Data Dictionary and standard data control procedures to ensure consistency, accuracy, and security of data
Such other duties or tasks to assist the department or organization as the supervisor may deem necessary
Qualification
Required
Bachelor's degree in information security, IT, Business, or a related field
5+ years of experience in IT infrastructure, SaaS, IT security, compliance, vendor management, or related roles
Strong understanding of IT security controls, risk management, and compliance
Familiarity with security tools, cloud platforms, and compliance automation software
Hands-on experience with vendor risk management and security assessments
Must be proficient in MS Word, Excel, and Outlook
Excellent verbal, written communication and analytical skills required
Must be able to work in a fast-paced environment with demonstrated ability to handle multiple tasks
Must possess the ability to maintain confidentiality
Needs to be receptive to and accepting guidance from others
Ability to deal with difficult people and problems
Able to work well in a team environment and with a diverse group of people
Experience with high level data management and databases
Preferred
Experience managing SOC 2 Type 2 audits and security frameworks (ISO 27001, NIST, etc.) strongly preferred
Benefits
Medical, Dental, and Vision Insurance
Employer-sponsored Health Savings Account or Employer-paid enrollment in an Armada supplemental insurance plan
Flexible Spending Accounts (medical and dependent care)
Employer-paid life insurance
Employer-paid long term disability insurance
Short-term disability insurance
401(k) retirement plan with employer match
Paid time off
Eleven paid holidays per year
Free access to onsite gym at Hunt Valley office location
Patient to Physician matching service
Travel assistance program
Employee assistance program (EAP)
Employee referral bonus program- earn up to $1500 per hire
Professional development opportunities
Voluntary benefits and discount programs
Hybrid work environment (Tuesday-Thursday in office)
Company events
Employer-sponsored philanthropy initiatives
Company
ArmadaCare
A leading insurance program manager, ArmadaCare delivers uncommon insurance solutions designed to enhance ordinary health benefits.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-09-29Acquired
Leadership Team
Ed Walker
CEO
Charlotta Jenkins
Chief Marketing & Product Officer | Product Innovation | Marketing Strategy | Branding | Growth
Recent News
2025-11-03
MarketScreener
2025-09-30
2025-09-30
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