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Nest Health · 1 day ago

Clinical Supervisor

Phoenix, Arizona

Full-time

Onsite

Mid, Senior Level

3+ years exp

Nest Health is a value-based care provider focused on making comprehensive medical, behavioral, and social care accessible to high-risk families. The Clinical Supervisor plays a crucial role in maintaining high standards of care by overseeing clinical operations and supporting care teams to ensure effective patient care delivery.

Child CareMedicalMental HealthWellness

Responsibilities

Oversee daily clinical operations to ensure smooth, reliable care delivery

Align schedules with patient needs and provide backup coverage during PTO, lunches, or staffing gaps

Support local teams by serving as a backup to the Market Operations Lead and VFC

Train and onboard the Family Advocate (Medical Assistant) team

Conduct skills check-offs and readiness certifications to maintain high clinical standards

Provide in-office and field-based backup support for Family Advocates as needed

Act as a SuperUser for Nest platforms ensuring accurate training and support is provided when needed

Qualification

Medical Assistant experienceElectronic Medical Record (EMR)TrainingOnboardingLeadership experienceTime management skillsMultitasking skillsFacilitating conversationsInterpersonal skillsAdaptability

Required

High school diploma with MA designation or equivalent required

At least 3 years' experience working as a Medical Assistant or equivalent clinical experience

Excellent interpersonal and time management skills

Comfortability with Electronic Medical Record (EMR) systems

Ability to teach and monitor compliance with common primary care procedures (Immunization, venipuncture, Point of Care testing)

Ability to facilitate crucial conversations and provide feedback

Excellent multitasking skills and ability to adapt to a busy environment

Access to reliable transportation and willingness to comply with all the terms of the Nest Motor Vehicle Safety Policy

Preferred

MA certification is preferred

Previous leadership experience both individually and across multistate environments is preferred

Benefits

Employer-sponsored health, dental, and life options

Generous PTO

Family- centric health support with access to Lyric's comprehensive services for urgent care, behavioral health, psychology, and psychiatry for you and your entire family, including virtual veterinary care for your pets

Company supported Parental Leave for both primary/non-primary care givers with options for a tired return to work, and eligibility to receive additional hours PTO for Prenatal Care and Backup Childcare

Receive reimbursement for work- related vehicle expenses, including commuting and travel costs, for staff who drive as part of their job responsibilities

Opportunity to receive up to $3,000/year Tuition Reimbursement to support your educational and professional development by covering a portion of costs relating to fees, course materials, or other related expenses.

Employer sponsored short-term and long-term disability benefits to provide financial support in the event of illness or injury that prevents you from working

Enrollment in 401 (k) Retirement Plan through Human Interest to help save for your future with flexible contribution options