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StrideMD · 1 day ago

Program Manager - HealthCare

Full-time

Hybrid

Senior Level

5+ years exp

StrideMD is a healthcare management company seeking a Program Manager to oversee patient care coordination across multiple settings. The role involves collaborating with healthcare providers, managing a team, and ensuring patients receive comprehensive care.

FinTechHealth CarePrimary and Urgent CareTelehealth

Responsibilities

Collaborate with healthcare providers to develop and implement individualized care plans for patients

Monitor patient progress and provide feedback to physicians to adjust care plans as needed to ensure optimal health outcomes

Coordinate and facilitate referrals to specialists, diagnostic testing, and other healthcare services

Ensure that patients have access to necessary medical resources and support services

Educate patients and their families about their health conditions, treatment options, and care management strategies

Conduct regular follow-up calls or visits to monitor patient status and adherence to care plans

Assist patients with scheduling appointments and navigating the healthcare system

Assist in managing chronic conditions by monitoring symptoms and coordinating care with healthcare providers

Maintain accurate and up-to-date patient records, including documenting all patient interactions and care plans in the electronic health record (EHR) system

Participate in multidisciplinary care team meetings to discuss patient progress and coordinate care efforts

Coordinate communication between patients, healthcare providers, and insurance companies to ensure that care is delivered efficiently and effectively

Track patient outcomes and report on the effectiveness of care plans to the care management team

Maintain compliance with all relevant regulations, including HIPAA, and ensure patient confidentiality

Assign newly enrolled PCM patients to PCM coordinators

Develop and track team KPIs and report to department head

Track and report status/progress of the PCM program

Work with/assist practices and staff to develop internal workflows for PCM

Develop and implement team training, new employee training, performance reviews

Create forecasts and track Revenue of PCM Program

Other duties/assignments assigned by Head of Care Management

Qualification

LPNCMAProgram managementCCM certifiedMicrosoft ExcelPower BICare Management experienceSupervisory experienceOrganizational skillsCommunication skillsTime management