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City of Indianapolis · 19 hours ago

Program Manager - Eviction Diversion

Indianapolis, IN

Full-time

Onsite

Mid Level

3+ years exp

The City of Indianapolis is focused on reducing violence and addressing the root causes of crime and addictions through the Office of Public Health and Safety. The Program Manager for Eviction Diversion will oversee eviction diversion efforts, coordinate with various entities on homelessness policy, and manage navigator staff to improve tenant outcomes.

GovernmentInformation ServicesNon Profit

Responsibilities

Implements the City's various eviction diversion programs, including coordinating efforts of contracted legal service providers and scheduling/managing all navigators who are assigned to operate within each of the nine township courts

Coordinates with the Program Manager of Homelessness on homeless policy, initiatives, and work originating from the Office of Public Health and Safety

Oversees programs, contracts, and funding as directed by the Administrator of Homelessness and Eviction Prevention

Develops training materials for all contracted staff and routinely hosts training updates and team informational meetings

Develops quality data metrics (in collaboration with the OPHS Data Manager) for all programs and ensures the accurate collection and maintenance of all data

Advocates on behalf of OPHS for the implementation and expansion of the Tenant Advocacy Program (TAP) program and other Homelessness and Eviction Prevention initiatives with relevant stakeholders and community members

Liaise between OPHS and other city/county agencies including but not limited to the Indianapolis Department of Metropolitan Development, City of Indianapolis Mayor's Office, Marion County Courts, and others

Maintain clear lines of communication with the Administrator of Homelessness and Eviction Prevention and the OPHS Communication Team to ensure community needs and public inquiry are handled appropriately

Develop and propose new and innovative eviction prevention policy and programmatic ideas

Search for additional funding opportunities in the form of grants, philanthropic support, or public-private partnerships

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time

Qualification

Data analysisBudget managementProject managementContract managementOral communicationWritten communicationMicrosoft Office SuiteStaff managementSocial workPublic administrationHomelessness policy

Required

Bachelor's Degree in public health, social work, public administration, or a related field with three (3) years' work experience is required

Ability to coordinate multiple projects and meet deadlines is required

Excellent oral and written communication skills is required

Extensive knowledge of the social drivers of health disparities and the causes leading to eviction and homelessness should be demonstrated

Preferred

Experience in developing budgets, managing contracts, managing staff, and project development/implementation is desired

Familiarity with Microsoft Office Suite is desired

Company

City of Indianapolis

The City of Indianapolis and Marion County offers an amazing array of career opportunities with more than 400 job titles and 37 divisions to choose from.

Founded in 1821

Indianapolis, Indiana, USA

5001-10000 employees