MDAEdge · 1 day ago
Patient Access Representative (Entry Level)
MDAEdge is a company focused on enhancing patient access services, and they are seeking a Patient Access Representative. The role involves supporting departmental efficiencies through various patient registration and admission functions while ensuring compliance with financial and legal requirements.
Human Resources
Responsibilities
Greet patients with world-class customer service and complete full registration at the time of service
Adhere to financial and cash control policies, explain and secure legal forms such as Advance Directives, Conditions of Admission, Consent for Treatment, Important Message from Medicare, and EMTALA
Scan Protected Health Information and create patient information packets for upcoming services
Assist with scheduling diagnostic procedures, enter data in the scheduling system, and provide appointment instructions
Educate patients on financial liabilities and collect payments using proper, compliant techniques
Perform hospital cash reconciliation and secure payment entry
Verify medical necessity per Centers for Medicare & Medicaid Services guidelines
Verify insurance benefits, coverage, and eligibility
Complete registration financial clearance worklists and obtain authorizations for scheduled and unscheduled services
Secure inpatient visit notifications to payors and coordinate post-discharge care
Qualification
Required
Minimum typing speed of 35 wpm
Working knowledge of PC, CRT, and printer
Strong customer service skills and experience
Ability to thrive in a fast-paced environment
Excellent oral and written communication skills for detailed information
Ability to build collaborative relationships with internal and external stakeholders for improved communication, productivity, and accuracy
Ability to interpret physician orders, medical terminology, and insurance cards
High School Diploma or GED required
0-1 year in a customer service role
Preferred
Knowledge of hospital environment functions and relationships
Understanding of third-party payor requirements and compliance standards
Proficiency in at least two Patient Access service areas, including the Emergency Department
Skilled in professional negotiation for patient collections
0-1 year administrative experience in a medical facility, health insurance, or related area preferred
Some college coursework preferred
Company
MDAEdge
At MDAEdge, we help our clients reinvent innovation, optimize operations, and reshape perceptions—ensuring they remain at the forefront in today’s fast-evolving world.
Funding
Current Stage
Growth StageCompany data provided by crunchbase