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AVI-SPL · 5 hours ago

A/V Onsite Maintenance Technician II

US-CT-Hartford

Full-time

Onsite

New Grad, Entry Level

$36.06/hr - $39.42/hr

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect. The A/V Onsite Maintenance Technician II will provide on-premises support for customers, ensuring a world-class customer service experience by setting up and maintaining audio/visual equipment and collaborating with various teams.

AudioAudio/Visual EquipmentDigital MediaProfessional ServicesSoftware

H1B Sponsor Likely

Responsibilities

Setup and breakdown of conference spaces to meet the customers event needs

Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components

Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans

Responsible for job site documentation and providing client training on the AV Technology as needed

Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable

Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL

Understand and adhere to local safety standards for all site duties

Setup, operate and troubleshoot various audio/video systems

Travel to various job sites as required

Qualification

Crestron SystemsExtron SystemsCisco SystemsNetworkingAudio/Video SystemsUC PlatformsProblem-SolvingCustomer ServiceWhite Glove ServiceAdvanced Computer KnowledgeHandPower Tools

Required

Effectively communicate with employees, customers, and colleagues

Ability to use hand and power tools in a safe and efficient manner

Ability to work and think independently and ensuring to meet deadlines

Advanced computer knowledge (WIN/Mac)

Knowledge of signal flow for audio, video, and control

Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standard

Minimum of a High School Diploma or equivalent

Must be flexible to work after hours and weekends when required

Ability to regularly climb and work from ladders, lifting equipment, tools, and materials

White Glove Service: Demonstrated ability to provide high-level support to director-level executives and above in a corporate setting, ensuring smooth and professional AV experiences

Problem-Solving: Strong troubleshooting skills across various AV and networking systems, ensuring quick resolution of technical issues

Customer Service: Committed to delivering exceptional customer service, with a focus on meeting the needs of corporate clients and stakeholders

Crestron Systems: Proficient in setting up, configuring, and troubleshooting Crestron systems, ensuring reliable connectivity and performance

Extron Systems: Extensive experience with deployments, integration, and troubleshooting of Extron NAV and associated S/W

Cisco Systems: Proficient in setting up, configuring, and troubleshooting Cisco Systems, ensuring reliable connectivity and performance

Networking: Skilled in setting up, configuring, and troubleshooting networked devices, with experience in LAN/WAN and VLans

Crestron, Poly, Biamp, Cisco, Extron NAV experience

UC Platforms - Teams, Zoom, Webex

Tricaster switcher, 3-4 PTZ Cameras, Audio console, and DMX Lighting

Extensive video wall experience (Planar, Christie, Barco, Samsung, Daktronics)

Preferred

Formal education in Electronics or related field preferred

Preferred external training: AMX Intro to Networking for AV Professionals

Crestron Professional Installation

Exton AV Associate Certification

AVIXA Quick Start to the Audio-Visual Industry

AVIXA CTS General Certification

Dante 1-3

Benefits

Medical benefits, including vision and dental

Paid holidays, sick days, and personal days

Enjoyable and dynamic company culture

Training and professional development opportunities

Company

AVI-SPL

Glassdoor3.7

AVI-SPL is an IT company that provides AV/UC integrator and digital solutions.

Founded in 1979

Tampa, Florida, USA

1001-5000 employees

https://avispl.com/

H1B Sponsorship

AVI-SPL has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2021 (1)