Customer Service & Community Outreach Representative jobs in United States
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Adam & Son Auto Repair · 1 month ago

Customer Service & Community Outreach Representative

Adam & Son Auto Repair is Colorado’s first social impact auto repair company, and they’re looking for a friendly, people-focused team member who enjoys helping customers in the shop and building relationships in the community. This dual-role position involves supporting the customer service team in the mornings and conducting community outreach visits to local businesses in the afternoons.

Automotive

Responsibilities

Greet customers
Check in vehicles (walk-around, photos, VIN, mileage, concerns)
Assist service advisors
Answer/transfer phone calls
Pull keys, print invoices
Customer pickup support
Shuttle rides, parts runs, loaner car upkeep
Visit local automotive-related businesses
Build relationships with front-counter staff
Explain our MyReferBuddy referral program
Document each visit (names, interest level, follow-up notes)
Use a provided loaner vehicle for all field visits
8 business visits per week
2 new app sign-ups per week (until saturated)
2 new partner shops per month (until saturated)
10 paid referrals per week (goal)

Qualification

Customer ServiceCommunity OutreachRelationship BuildingOrganizational SkillsDependabilityCoachableCommunication SkillsPositive Attitude

Required

Friendly and outgoing
Coachable and dependable
Organized with good follow-through
Comfortable talking to new people
Positive, mission-driven attitude
No automotive experience required

Benefits

4-day work week.
Loaner vehicle for field work.
Training and career growth.
Supportive team.
Impact-driven company culture.

Company

Adam & Son Auto Repair

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Adam & Son is the first and only social impact auto repair shop in the nation! We prioritize excellence in our auto repair and service as well as being purpose-driven leaders in the community.

Funding

Current Stage
Early Stage
Company data provided by crunchbase