NTT DATA North America ยท 18 hours ago
Public Cloud Billing Subject Matter Expert (SME)
Austin, TX
Full-time
Hybrid
Senior Level
5+ years expNTT DATA is a leading business and technology services provider, and they are seeking a Public Cloud Billing Subject Matter Expert (SME) to oversee invoicing, chargeback, and financial management processes for IT services in public cloud environments. The SME will ensure accurate billing, support dispute resolution, and deliver financial insights to stakeholders.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
Responsibilities
The SME leads the implementation and ongoing management of IT Financial Management (ITFM) billing and chargeback processes for services consumed within public cloud environments
The SME ensures the integrity of the billing process by identifying and addressing any data feed issues, applying the correct rates, and aggregating charges to guarantee accurate chargeback invoicing
The SME is tasked with maintaining account code tables, which are essential for tracking and reporting billing activities
The SME ensures that all billed volumes can be drilled down by service, product, and component
The SME coordinates with both internal and external stakeholders to review preliminary charges and resource unit (RU) volumes monthly
The SME also provides detailed variance explanations for fluctuations in RU dollars and volumes, adhering to established thresholds and reporting requirements
The SME is responsible for issuing prior period adjustments (PPAs) and calculating interest as necessary, ensuring timely corrections and preventing recurring billing issues
The SME responds to service credit claims, and processes credits according to service level agreements (SLAs)
The SME delivers historical and forecasted utilization and cost reports, including 18-month rolling views and budget forecasts to support both annual and biennial planning cycles
The SME also prepares and presents budget reporting for customers to support annual operating budget reports and biennial Legislative Appropriations Requests (LAR)
Qualification
Required
5 + years of experience in IT financial management, billing, and chargeback processes for Hyperscalers
5+ years of Experience with cloud billing, resource unit tracking, and financial systems/tools such as ITFM and ServiceNow
Experience resolving complex billing disputes and implementing process improvements
Preferred
Strong analytical skills for variance analysis, forecasting, and reporting
Familiarity with public sector or shared services environments is advantageous
Demonstrated ability to manage large data sets, prepare detailed reports, and support audit and compliance requirements
Experience with budget planning, legislative appropriations, and financial forecasting
Excellent communication and stakeholder management abilities
This is a hybrid position with occasional client site work required, so local to Austin, TX is preferred
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
H1B Sponsorship
NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2025-12-05
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