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City of Waco, TX · 17 hours ago

Victim Services Coordinator

Waco, TX

Full-time

Onsite

Entry Level

$21/hr - $21/hr

2+ years exp

The City of Waco is seeking a Victim Services Coordinator who will help crime victims navigate the justice system by connecting them with vital resources and acting as a liaison. The role involves coordinating volunteer programs, providing assistance and crisis counseling to victims, and maintaining communication regarding criminal proceedings.

Government Administration

Responsibilities

Plans, organizes, and coordinates volunteer activities in accordance with established policies; analyzes the volunteer program needs, recruits and trains volunteers and schedules volunteer resources for maximum effectiveness; communicates with victims regarding criminal proceedings, schedules, case status, assistance programs and other criminal justice system issues

Provides ongoing assistance, crisis counseling and follow-up to the victims of crimes; provides crisis intervention both on-scene and during follow-up interviews

Reviews police reports and victim files from attorneys, communicates with victims of crimes, reviews cases and determines victims' assistance needs

Communicates with victims regarding criminal proceedings, schedules, case status, assistance programs and other criminal justice system issues

Provides direct services to victims and witnesses on crime scenes, such as transportation and referrals to community agencies; tracks services provided and monitors results; prepares statistical reports

May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency

Qualification

Criminal Justice ExperienceHuman Services ExperienceCrisis CounselingVolunteer CoordinationDetail-orientedOrganizational SkillsConfidentialityCommunication Skills