SAN R&D Business Solutions ยท 21 hours ago
SharePoint M365 L3 Support Specialist
United States
Full-time
Remote
Senior Level
7+ years expSAN R&D Business Solutions is seeking a SharePoint M365 L3 Support Specialist to provide advanced support for SharePoint solutions, Power Apps, and Power Automate workflows. The role involves owning and resolving complex production issues to ensure the stability and performance of SharePoint sites and services while collaborating with cross-functional teams for continuous improvement.
Computer Software
Responsibilities
7+ years of experience providing L3 support for SharePoint platforms, specializing in SharePoint Online and SharePoint 2013, including lists, libraries, custom workflows, and hybrid architectures
5+ years of experience supporting and troubleshooting Power Apps and Power Automate solutions, including complex business workflows and automation failures
5+ years of experience in front-end troubleshooting and enhancements using HTML5, CSS3, JavaScript, jQuery, JSON, and AJAX
7+ years of experience integrating SharePoint with enterprise systems using APIs, OpenXML, and supporting Azure DevOps CI/CD pipelines and release management
7+ years of experience across the end-to-end application lifecycle, owning production incidents, root cause analysis, deployments, upgrades, and ongoing platform support
Qualification
Required
7+ years of experience providing L3 support for SharePoint platforms, specializing in SharePoint Online and SharePoint 2013, including lists, libraries, custom workflows, and hybrid architectures
5+ years of experience supporting and troubleshooting Power Apps and Power Automate solutions, including complex business workflows and automation failures
5+ years of experience in front-end troubleshooting and enhancements using HTML5, CSS3, JavaScript, jQuery, JSON, and AJAX
7+ years of experience integrating SharePoint with enterprise systems using APIs, OpenXML, and supporting Azure DevOps CI/CD pipelines and release management
7+ years of experience across the end-to-end application lifecycle, owning production incidents, root cause analysis, deployments, upgrades, and ongoing platform support
Communication Skills: Communicate effectively with internal and customer stakeholders
Communication approach: verbal, emails and instant messages
Interpersonal Skills: Strong interpersonal skills to build and maintain productive relationships with team members
Provide constructive feedback during code reviews and be open to receiving feedback on your own code
Problem-Solving and Analytical Thinking: Capability to troubleshoot and resolve issues efficiently
Analytical mindset
Task/ Work Updates: Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps
Provides regular updates, proactive and due diligent to carry out responsibilities
Company
SAN R&D Business Solutions
Empowering Ideas, Delivering Excellence!! SAN R&D a next-generation R&D, IT Services and Technology solution provider company that helps enterprises reimagine their business and navigate their digital transformation.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase