Twilio · 20 hours ago
Business Intelligence Analyst 2
CO
Full-time
Hybrid
Mid Level
3+ years expTwilio is a leading communications company that empowers businesses and developers worldwide. They are seeking a Business Intelligence Analyst to provide actionable insights into strategic operations initiatives through quantitative analysis and analytics leadership, influencing decision-making and delivering product insights.
Enterprise SoftwareMessagingMobile AppsSMSSoftware
Responsibilities
Work with technical program managers to inject data into decision making and planning to increase confidence in strategic business outcomes via defining OKRs, designing and building insight generating reports and dashboards, and partnering cross functionally to source and process product data
Leverage SQL programming skills and data visualization tools to communicate product insights and recommendations to stakeholders at all levels. Standardize, maintain, and document metrics, models, datasets, and dashboards leveraging tools such as Tableau, Confluence, Acryl, and code
Source, identify, and leverage data and insights for time-critical and strategic decision making
Partner with leaders to successfully roll out and enable the adoption of dashboards and metrics
Work closely with product leadership to monitor and improve product performance while collaborating with business leaders to drive exceptional product offerings. Measure and analyze product value and value proposition through metrics
Collaborate with data producers and consumers during the product development lifecycle to ensure consistent data quality and availability for reporting post launch
Own and foster stakeholder partnerships by acting as a trusted advisor
Qualification
Required
3-5 years of professional experience performing quantitative analysis, building dashboards and reports, working with business partners to convert ambiguous, messy data into tangible and actionable results that influence product and business impacting decisions in a fast paced industry
Ability to think strategically and initiate, refine, and complete projects with minimal guidance in an often ambiguous environment
Excellent verbal and written communication skills
Proficient level experience writing, developing, and performing data deep dives and writing complex queries in SQL and SQL-like relational data languages
Minimum 2 years Tableau experience developing and managing dashboards is required
Demonstrated ability in building reports, metrics, dashboards, etc. for analytics projects that often require data preparation processes such as data extraction, cleansing, mapping, loading and operationalizing workflows in production
Preferred
Experience in telephony, email, messaging, social media, or other electronic communications is a plus
Experience or familiarity with data warehousing and/or ETL processes, and distributed computing technologies (Hive/Presto/Spark/Zeppelin) is a plus
Experience in BI reporting tools like Looker is a plus
Experience with unstructured data is a plus
Benefits
Competitive pay
Generous time off
Ample parental and wellness leave
Healthcare
A retirement savings program
And much more
Company
Twilio
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
5001-10000 employees
H1B Sponsorship
Twilio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (215)
2024 (168)
2023 (209)
2022 (369)
2021 (264)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$614.42MKey Investors
Founders Circle CapitalBessemer Venture PartnersUnion Square Ventures
2021-07-28Post Ipo Equity· $378.22M
2017-03-08Post Ipo Equity
2016-08-01Post Ipo Equity
Leadership Team
Khozema Shipchandler
Chief Executive Officer
Aidan Viggiano
Chief Financial Officer
Recent News
2026-01-13
2025-12-29
2025-12-24
Company data provided by crunchbase