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Stefanini North America and APAC · 5 hours ago

IT Asset Management

New York, NY

Full-time

Onsite

New Grad, Entry Level

Stefanini Group is looking for an IT Asset Management Analyst for a globally recognized company. The role involves managing the lifecycle of hardware assets, ensuring accurate tracking, reporting, and adherence to IT security and governance standards.

Information TechnologyOutsourcing

H1B Sponsor Likely

Responsibilities

Maintain the IT Asset Register within the Configuration Management Database (CMDB) in ServiceNow

Process Asset Management tasks relating to Starters, Movers, and Leavers ensuring the end-of-life laptops are returned within the required timeframe

Process repairs, returns, and re-assignment of hardware to our end users ensuring all data is captured accurately

Implementation of policies and standards governing damaged, lost, stolen, and replacement of assets

Work with IT Teams to ensure timely scheduling of eWaste and disposal of laptops

Undertake physical audits of hardware (laptops), and cross reference against ServiceNow Asset Register

Record and facilitate stock management, goods in and goods out processing

Manage Incident & Service Request asset tasks and relevant policies

Adhere to policy and workflows and suggest operational improvements where possible

Hardware shipping, coordination & tracking with the lessor

Support all aspects of hardware asset management from discovery and tracking, reporting, PC refreshes, and disposal activities in alignment with IT security and governance standards

Ensure receiving logs are maintained and properly updated in accordance with ServiceNow asset management standards

Ensure asset re-assignments to end-users' data is accurate

Record and facilitate stock management as needed

Maintain accurate asset records in ServiceNow

Accessory/peripheral ordering and stock management

Working with the wider IT department within A&M as needed

Qualification

Microsoft ExcelServiceNowIT Asset ManagementAnalytical skillsInventory managementHardware lifecycle managementCustomer serviceProcurement knowledgeProblem-solvingTeam player

Required

Intermediate-to-advanced level Microsoft Excel skills

Strong all-around Microsoft Office skills, (e.g., Outlook Calendar, Mail, Teams and Chat)

Previous experience using ServiceNow incident and request management/tracking system

Demonstrable experience within a similar role

Strong analytical skills and attention to detail

An understanding of IT Asset Management lifecycle processes and tools

Experience in request fulfillment within an ITIL-based organization

Knowledge of general procurement procedures and policies

Knowledge and exposure to IT hardware (laptops) lifecycle management

Basic understanding of implementation of new software products and license rule changes

Problem-solving skills that can be applied to situations and problem resolution

Excellent customer service skills with the ability to interact with people at all levels

Being an all-around team player, a people person, and able to work in an open fast paced environment

Self-motivated and goal-oriented, constantly looking to make improvements to drive efficiency

Ability to lift up to 50 lbs. on occasion, and work on your feet throughout the day

Preferred

Background in warehousing and hardware shipping/receiving a plus

Company

Stefanini North America and APAC

Glassdoor3.8

Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.

Founded in 1987

Kölln-reisiek, Schleswig-Holstein, DEU

10001+ employees

http://www.stefanini.com/EN

H1B Sponsorship

Stefanini North America and APAC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (11)

2023 (13)

2022 (18)

2021 (14)

2020 (12)