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Bridge Credit Union · 1 day ago

Call Center Member Services Representative

Powell,OH,US

Full-time

Onsite

New Grad, Entry Level

$15.50/hr - $15.50/hr

Bridge Credit Union is dedicated to serving communities with excellence and is seeking a Call Center Member Services Representative. The role involves providing various member services functions, including processing transactions and assisting members with inquiries and account maintenance.

BankingFinanceFinancial ServicesLending

Responsibilities

Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances

Balances each day's transactions and verifies cash totals

Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems

Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties

Actively cross-sells Credit Union services

Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required

Serves members promptly and professionally

Acts as a daily vault teller, when needed

Qualification

Call center experienceVerbal communicationData entry skillsProfessional appearanceAttitude

Required

High school graduate or equivalent

Requires clear, effective verbal communication skills

Professional appearance, dress, and attitude

The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone

Data entry skills