Another Source · 1 day ago
Chief Operations & People Officer - UC Davis
University of California, Davis is recruiting a Chief Operating & People Officer to join its Continuing and Professional Education team. This senior executive role is responsible for overseeing the health and alignment of the college's people, operations, and internal systems while providing leadership across various administrative functions.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Serve as the Dean’s primary partner on division-wide operations, workforce strategy, and administrative planning
Lead the modernization of internal systems, workflows, and service standards across HR, IT, Facilities, and Dean’s Office Operations
Establish clear operating rhythms, standard operating procedures, and cross-unit coordination protocols
Implement metrics-driven management practices, including Objectives and Key Results (OKRs), to improve accountability, transparency, and performance
Reduce operational ambiguity by clarifying roles, decision rights, escalation paths, and service expectations
Anticipate operational risks and design systems that prevent recurring “fire-fighting” scenarios
Provide executive oversight for all academic and staff human resources functions through direct supervision of the HR Director
Strengthen HR service quality, employee experience, and organizational trust through consistent communication, empathy, and follow-through
Lead workforce planning, talent development, performance management frameworks, and employee relations strategy
Champion a respectful, inclusive, and psychologically safe workplace aligned with UC Davis’ Principles of Community
Support leadership capability across the division through coaching, training, and development initiatives
Ensure people practices reinforce clarity, accountability, and shared ownership rather than reactivity or avoidance
Lead CPE’s evolution toward a data-informed, agile, and high-performing organization
Identify structural, cultural, and workflow barriers that impede effectiveness or morale
Design and implement solutions that improve collaboration, role clarity, and decision-making
Partner with leadership to align organizational structure with growth, sustainability, and service expectations
Lead initiatives to strengthen hybrid work practices, communication norms, and in-person engagement
Serve as a member of the CPE Executive Leadership Team
Coordinate operational communication to ensure division-wide clarity around priorities, initiatives, and expectations
Act as a visible, trusted, and steady leadership presence across the division
Represent CPE with campus HR, Academic Affairs, IT, and administrative partners, advocating for divisional needs and alignment
Support the Dean in reinforcing consistent leadership expectations and organizational standards
Qualification
Required
Bachelor's degree in Business, Public Administration, Human Resources, Organizational Development, or a related field
Minimum of 10 years of progressive leadership experience in operations, HR, organizational management, or administrative leadership
Any equivalent combination of education and experience may be considered
Demonstrated success in culture-building, employee relations, conflict resolution, and change leadership
Experience implementing metrics-driven management frameworks and modern performance systems
High emotional intelligence with the ability to build trust, communicate clearly, and navigate complex interpersonal dynamics
Excellent judgment, discretion, confidentiality, and professionalism
Preferred
Master's degree (MBA, MPA, MA, JD, or related field)
Experience in higher education or within the UC system, including academic personnel processes
Experience leading organizational transformation, workforce modernization, or digital operations improvement
Familiarity with UC labor relations, HR systems, and collective bargaining environments
Benefits
A range of employee benefits, including extras and work-life initiatives that go beyond salary to create a positive work environment.