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Corning Incorporated · 13 hours ago

Quality Systems Engineer

Rochester, New York Metropolitan Area

Full-time

Onsite

Senior Level

$92K/yr - $126K/yr

5+ years exp

Corning Incorporated is a leading innovator in glass, ceramic, and materials science. They are seeking a Quality Systems Engineer to drive customer satisfaction and internal compliance through CAPA processes, leveraging data for continuous improvement and collaboration with various teams.

Manufacturing

No H1B

U.S. Citizen Only

Responsibilities

Validate, classify, and transcribe SalesForce feedback into CAPA systems (EtQ, SharePoint, etc.)

Coordinate with plant operations, engineering, and commercial teams to address issues

Escalate critical matters to leadership when necessary

Develop and monitor KPIs and action plans for customer satisfaction

Lead training sessions on feedback processes and root cause analysis

Lead feedback efforts to align SalesForce, SAP, and EtQ processes

Report division quality data monthly using PowerBI, SalesForce, and ETQ

Ensure systematic resolution of similar issues division-wide “look across all processes”

Optimize customer quality processes and align requirements with system standards

Work with a team to drive Lean Principles in the Divisional Quality Processes

Qualification

ISO 9001Certified Quality EngineerLean PrinciplesData-driven risk mitigationCross functional project managementRoot cause analysisSalesForceSAPPowerBICustomer serviceProblem solving toolsStatisticsDMAICEtQSharePoint

Required

Bachelor's degree in engineering or science

5+ years of manufacturing experience, time spent in a quality or process role

Citizenship: US Citizenship required

ISO 9001 auditor preferred

Belt Certification: Certified master black belt (or green belt) with multiple project experience, both individually accomplished and group/multisite preferred

Certified Quality Engineer (CQE) or equivalent certification is preferred

Preferred

Experience with ISO 13485, 9001, AS9100, or IATF 16949 standards

Working knowledge of PCPD, SPC, MSA, DOE, Statistics, DMAIC, and Total Quality methods

Cross functional project management experience

Experience with problem solving tools such as Kepner Tregoe Problem Solving & Decision Making

Experience in processes for both job shop and continuous manufacturing

Familiar with Sharepoint, SalesForce, SAP, PowerBi, EtQ, Camstar and WindchillC

Customer service experience

Benefits

Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.

As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.

Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.

Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.